CRM Strategy Developer

hace 2 meses


Ciudad de México, Ciudad de México Bayer A tiempo completo
Job Title: CRM Manager

About the Role

We are seeking a highly skilled CRM Manager to join our team at Bayer. As a CRM Manager, you will be responsible for developing and implementing CRM strategies that align with the company's business and marketing objectives.

Key Responsibilities

  • Design and implement CRM strategies that drive business growth and customer engagement.
  • Support the activation, usage, enhancements, maintenance, and connectivity of CRM platforms within the organization.
  • Develop and maintain a comprehensive understanding of customer data and behavior to inform marketing and sales strategies.
  • Collaborate with cross-functional teams to drive change management and adoption of CRM platforms.
  • Develop and implement data-driven strategies to enhance customer retention and loyalty.
  • Oversee the optimization of CRM tools and platforms to ensure seamless integration with other company systems.
  • Monitor, analyze, and report on CRM data to inform business decisions and drive continuous improvement.

Requirements

  • University degree (Master or equivalent) in a relevant field.
  • At least 5 years of CRM experience with a strong background in Salesforce.
  • Excellent communication, leadership, and project management skills.
  • Ability to interpret complex data and make data-driven decisions.
  • Fluent in English (Portuguese desirable).

About Bayer

Bayer is a leading life science company that is committed to providing access and reasonable accommodations in its application process for individuals with disabilities. We welcome applications from all individuals and are committed to treating all applicants fairly and avoiding discrimination.



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