CRM Manager
hace 6 días
We are seeking a highly skilled CRM Manager to join our team at Bayer. As a CRM Manager, you will be responsible for developing and implementing CRM strategies that align with our business objectives.
Key Responsibilities- CRM Strategy Development: Design and implement CRM strategies that drive business growth and customer retention.
- Cross-Functional Collaboration: Work closely with cross-functional teams to ensure seamless integration of CRM platforms and data sources.
- Customer Retention: Develop and execute strategies to retain customers and improve customer lifetime value.
- Data Analysis: Analyze CRM data to identify trends and insights that inform business decisions.
- Technology Management: Oversee the implementation and optimization of CRM tools and platforms.
- Training and Development: Provide training and support to sales and marketing teams to ensure they have the skills and knowledge needed to effectively use CRM data.
- Education: University degree (Master or equivalent)
- Experience: At least 5 years of CRM experience, with a strong background in Salesforce
- Skills: Excellent communication, leadership, and project management skills, with the ability to interpret complex data and make data-driven decisions
- Language: Fluent in English (Portuguese desirable)
Bayer is a leading life science company that is committed to innovation and excellence. We offer a wide range of competitive compensation and benefits programs, and we are an equal opportunities employer.
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