Technical Support Specialist

hace 3 semanas


Monterrey, Nuevo León, México Ntt Data A tiempo completo

Job Title: L2 Support Specialist

We are seeking a highly skilled L2 Support Specialist to join our team at NTT Data Services. The ideal candidate will have strong technical skills, excellent communication skills, and the ability to work effectively in a global environment.

Key Responsibilities:

  • Provide detailed analysis and resolution of L2 issues
  • Contribute to continuous improvement and continuous delivery
  • Work effectively in collaboration with other team members
  • Provide technical feedback and support to Development teams
  • Perform detailed RCA of issues in production, and implement corrective actions

Requirements:

  • Unix, SQL, and scripting languages
  • Knowledge of programming language - preferably Java
  • Validated collaboration and communication skills

Benefits:

  • Negotiable salary
  • 12% of base salary in grocery tickets
  • Saving fund
  • 30 days of Christmas bonus
  • 50% Vacation bonus
  • Medical insurance (You and your family)
  • Life insurance
  • Permanent home office

NTT Data Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.



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