Chief Digital Transformation Officer for Americas

hace 4 semanas


Ecatepec de Morelos, México Hsbc A tiempo completo

Wealth and Personal Banking at Hsbc has established a strong presence in the market, allowing us to build on our position as one of the world's largest and fastest growing wealth franchises.

The Head of Digital Tech Americas will play a crucial role in supporting multiple value streams across the organization by providing shared capabilities and components that can be consumed by various teams to achieve customer outcomes.

This position will be responsible for delivering cutting-edge digital functionality, enabling customers to access their accounts seamlessly through various channels and devices. The role will also focus on sourcing data in a standardized manner, routing it appropriately, and operating on it using custom machine learning or external packages to enable real-time interaction with customers across multiple digital deliveries and channels.

The Head of Digital Tech Americas will be accountable for:

  • Mapping the technology capacity required to deliver Value Stream outcomes
  • Identifying external technical dependencies to other Value Streams and Sub-Value Streams
  • Leveraging appropriate technologies and capabilities for delivery
  • Identifying and raising technology platform work for VS Priorities
  • Supporting Technology stack operationally for anything that impacts the customer experience digitally for LATAM and US region

The ideal candidate should have outstanding leadership skills, with experience in driving strategic change in a matrix environment. They should possess strong commercial orientation, track record of balancing risks versus rewards, and maximizing cost effectiveness and profitability for the business. Additionally, they should have experience leading teams in agile at-scale methods using DevOps tools and process, effective communication and negotiation skills, and proficiency in English and Spanish.

We are committed to building a culture where all employees and customers are valued regardless of their background or personal aspect. At Hsbc, we act with integrity, standing firm for what is right. We are trustworthy, open to different ideas and cultures, and connected to customers, the community, regulators, and each other.

We offer a competitive salary range between $120,000 - $180,000 per year, commensurate with experience and qualifications, making us an attractive option for talented professionals seeking a challenging role with growth opportunities.



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