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Claims Adjuster: Insurance Industry Professional
hace 1 mes
AIG Travel Guard is a leading provider of travel insurance plans and assistance services covering travelers worldwide through seven centers in different parts of the world. Our Mexico City-based service center provides support to LAC, Spain, and Portugal.
Key Responsibilities:
* Review claims documents and information to determine payability and amount, ensuring adherence to policy terms and conditions
* Communicate with clients and providers regarding claim or payment status
* Negotiate claim settlements with claimants and/or their legal teams
* Manage daily communications from customers and third parties, responding accordingly to questions or requests
* Process basic claim activities, including maintaining databases, uploading documents, and processing payments to insureds
Requirements:
* Intermediate level, 2+ years industry experience or college degree; college degree preferred
* Strong work ethic and time management skills to efficiently handle a large caseload
* Self-governance and responsibility, as tasks will be processed independently
* Excellent communication skills in English and Spanish; Portuguese is a plus
* Attention to detail and organizational skills
* Proactivity and ability to prioritize and manage urgent tasks
* Basic computer skills, including Excel and Outlook
Salary Estimate:
$60,000 - $80,000 per year, based on location and experience
Benefits:
AIG offers a range of employee benefits and resources to support employees' healthcare, savings, financial protection, and well-being. We provide various leaves for personal, health, family, and military needs. The "Giving Back" program allows employees to take up to 16 hours annually to volunteer in their community. AIG also offers tuition reimbursement for eligible employees to enhance their education and professional skills.
