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Associate BPM Lead
hace 2 meses
We are seeking a skilled BPM Associate to join our team at UST Global. As a BPM Associate, you will play a critical role in supporting our clients' administrative operations, ensuring seamless execution and timely delivery of services.
Key Responsibilities- Provide written translation services from English to Spanish and Spanish to English, adhering to Service Level Agreements (SLAs) for quality, productivity, and schedule.
- Address performance issues and develop improvement plans for the team and self, working closely with supervisors.
- Ensure proficiency in the process and domain to guarantee the quality of transactions and guide process associates.
- Proficiency in English and Spanish languages, with current certification.
- Ability to translate timely, with many written translations required same day.
- Certified translator with expertise in medical terminology.
UST Global is a global digital transformation solutions provider, working side by side with the world's best companies to make a real impact through transformation. With deep domain expertise and a future-proof philosophy, UST partners with clients from design to operation, embedding innovation and agility into their organizations.
