Sales Lead Jr

hace 1 mes


Guadalajara, Jalisco, México Aeo A tiempo completo

Job Summary:
The Sales Lead Jr supports the store management team by effectively performing the responsibilities of a Leader on Duty (LOD) to create a selling culture and enhance the customer's experience, and achieves the store sales goals. In the absence of a member of management, the Sales Lead Jr is responsible for the daily operation of the store. The Sales Lead Jr is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions to create a positive Customer First experience.

Key Responsibilities:
Perform the responsibilities of the Leader on Duty (LOD) to lead a Customer First culture.
Communicate clear expectations and hold the store associates and themselves accountable to achieving all brand, performance, and behavior standards.
Proactively seek personal learning and development opportunities to elevate leadership skillset and individual performance.
Drive for Results by partnering with the Store Management team in the execution of the store business plan to drive KPI results and maximize business opportunities.
Establish and assign individual goals to sales and stock associates; monitor performance and provide real-time coaching to support them in achieving the assigned goals.
Drive AE brand loyalty by ensuring associates are knowledgeable of all AEO loyalty programs and holding them accountable for consistently informing customers of each program.
Talent Management by leading role in training, developing, and coaching the associate team to create a Customer First culture.
Motivate associates by providing feedback and recognition for behaviors that drive positive results.
Recognize and communicate associate performance issues to store management in a timely manner to develop plans for resolution.
Visual & Operational Execution by maintaining company brand standards per the 5 S's (In Size, Styled, Stocked, Standard, Signed).
Execute strategic, brand appropriate merchandising product moves to maximize presentation and drive sales.
Ensure consistent and effective shipment processing and flow to the floor are executed while maintaining stockroom SOP.
Executes all daily operational procedures and supports the management team to ensure the store audit compliance and shrink results meet company loss prevention standards.
Understand and adhere to all company policies and procedures.

Requirements:
Minimum High School education or equivalent.
Minimum 1 – 2 year retail experience or equivalent education.
Team leader experience preferred.
Must have flexible availability for store needs.
Ability to receive feedback and take action when appropriate.
Demonstrated business acumen.
Demonstrated ability to communicate effectively with customers and store team.
Demonstrated collaborate skills and ability to work well within a team.
Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment.
Ability to perform all Essential Job Functions.
Proficient use of technology.



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