Latin America Delivery Manager

hace 2 meses


Ciudad de México, Ciudad de México Microsoft A tiempo completo

About the Role

Microsoft is seeking an experienced Area Delivery Leader to join our team in Latin America. As a key member of our delivery organization, you will be responsible for leading a team of service professionals to deliver high-quality services to our customers in the region.

Key Responsibilities

  • Lead a team of delivery professionals to achieve business objectives and deliver high-quality services to customers.
  • Develop and execute a practice and customer plan to achieve consumption metrics, revenue, and margin targets.
  • Drive rhythm of business (ROB) around Microsoft product consumption by managing financials and overseeing a broad portfolio of accounts.
  • Oversee a broad portfolio of accounts and support management and assurance of the all-up delivery of consulting engagements.
  • Develop and implement a strategic portfolio-wide plan to achieve targets by leading intentional delivery activities and leveraging intellectual property (IP) for reuse.
  • Promote Industry Solution Delivery (ISD) consumption strategy with practice/portfolio perspective by articulating ISD consumption strategy, goals, and mission to internal and external audiences.

Requirements

  • Bachelor's Degree or Technical University Degree AND 9+ years technology-related, business, professional services, consulting, and sales experience OR Master's Degree AND 7+ years technology-related, business, professional services, consulting, and sales experience OR equivalent experience.
  • 3+ years experience managing a consulting practice with high revenue from multiple and complex clients.
  • 9+ years team leadership or people management experience either with or without direct reports.
  • 6+ years of experience within the Financial Services Industry or Public Sector or Retail.
  • Fluency to read, write, and speak Spanish OR Portuguese.
  • Fluency to read, write, and speak English.

Preferred Qualifications

  • Bachelor's Degree or Technical University Degree AND 12+ years technology-related, business, professional services, consulting, and sales experience OR Master's Degree AND 10+ years technology-related, business, professional services, consulting, and sales experience OR equivalent experience.
  • Masters of Business Administration.
  • 5+ years consulting services practice management.
  • Management experience (e.g., cost management, revenue forecasting).
  • Consulting sales experience (e.g., managing a sales pipeline across accounts, solutioning a consulting sale, establishing a sales closure plan).
  • Project Management Professional (PMP) certification.
  • Scaled Agile (SAFe) certification.
  • Experience with the Latin America (LATAM) business market.
  • Fluency to read, write, and speak Spanish and Portuguese.


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