Latin America Delivery Manager
hace 2 meses
About the Role
Microsoft is seeking an experienced Area Delivery Leader to join our team in Latin America. As a key member of our delivery organization, you will be responsible for leading a team of service professionals to deliver high-quality services to our customers in the region.
Key Responsibilities
- Lead a team of delivery professionals to achieve business objectives and deliver high-quality services to customers.
- Develop and execute a practice and customer plan to achieve consumption metrics, revenue, and margin targets.
- Drive rhythm of business (ROB) around Microsoft product consumption by managing financials and overseeing a broad portfolio of accounts.
- Oversee a broad portfolio of accounts and support management and assurance of the all-up delivery of consulting engagements.
- Develop and implement a strategic portfolio-wide plan to achieve targets by leading intentional delivery activities and leveraging intellectual property (IP) for reuse.
- Promote Industry Solution Delivery (ISD) consumption strategy with practice/portfolio perspective by articulating ISD consumption strategy, goals, and mission to internal and external audiences.
Requirements
- Bachelor's Degree or Technical University Degree AND 9+ years technology-related, business, professional services, consulting, and sales experience OR Master's Degree AND 7+ years technology-related, business, professional services, consulting, and sales experience OR equivalent experience.
- 3+ years experience managing a consulting practice with high revenue from multiple and complex clients.
- 9+ years team leadership or people management experience either with or without direct reports.
- 6+ years of experience within the Financial Services Industry or Public Sector or Retail.
- Fluency to read, write, and speak Spanish OR Portuguese.
- Fluency to read, write, and speak English.
Preferred Qualifications
- Bachelor's Degree or Technical University Degree AND 12+ years technology-related, business, professional services, consulting, and sales experience OR Master's Degree AND 10+ years technology-related, business, professional services, consulting, and sales experience OR equivalent experience.
- Masters of Business Administration.
- 5+ years consulting services practice management.
- Management experience (e.g., cost management, revenue forecasting).
- Consulting sales experience (e.g., managing a sales pipeline across accounts, solutioning a consulting sale, establishing a sales closure plan).
- Project Management Professional (PMP) certification.
- Scaled Agile (SAFe) certification.
- Experience with the Latin America (LATAM) business market.
- Fluency to read, write, and speak Spanish and Portuguese.
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