Content and Transcription Specialist
hace 2 semanas
About Helpware, Inc.
We're a company that puts people ahead of profits. Our mission is to change the way business is done in the outsourcing industry. We believe that employee satisfaction and delivering high-quality service to clients go hand-in-hand. At Helpware, we're committed to providing a better kind of outsourcing experience, centered around people.
Job Summary:
We're seeking a detail-oriented and motivated Content Writer and Editorial Transcriber to join our team. As a Content Writer and Editorial Transcriber, you will be responsible for verifying, editing, summarizing, and publishing review content. You will work closely with our clients to ensure that their review content meets their style guide and is accurate and engaging.
Key Responsibilities:
- Verify and edit review content to ensure accuracy and quality
- Summarize and publish review content according to client style guides
- Conduct basic online research to verify reviewer identities
- Transcribe standard audio using software
- Write clearly and concisely in English
- Demonstrate editorial judgment and time management skills
- Work effectively under deadline
- Operate comfortably within a Content Management System (CMS)
Requirements:
- 1-2 years of experience in editing and copywriting
- 1-2 years of transcription experience
- 1-2 years of business writing or copywriting experience
- Advanced English skills
- Advanced computer and typing skills
- Ability to work independently
- High level of professionalism
- Adherence to daily/weekly/monthly Key Performance Indicators (KPIs)
- Ability to adapt and learn
- Ability to multitask
- Quiet and secure workspace
- Reliable high-speed internet connection
- Ability to listen, build trust, and confidence with teammates
- Ability to receive and implement feedback on work and performance
What We Offer:
- Law benefits
- Social Security (IMSS)
- 12 vacation days after the first year
- Vacation bonus (Prima Vacacional)
- Christmas bonus (Aguinaldo)
- Sunday bonus (Prima Dominical)
- Food vouchers
- Health insurance
- Excellent work environment
- Opportunities for growth
- Convenient partnerships for food and more
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