Americas Bid Desk Representative

Description -

About the organization

The HP Industrial Print Division is a growing business unit that provides world-class digital printing solutions, unlocks new business opportunities, and drives profitable growth in Industrial Printing. As solid market Leaders, we have been able to consolidate as technology innovators, market disrupters and profit generators for our customers. Industrial Print Sales Operations is the backbone of the business activity, driving processes and tools to keep the sales motion meanwhile increasing our customer satisfaction and brand loyalty. This area works collaboratively with the Sales Organization, Business Management, Services, and many other key stakeholders which drives operational excellence and manages business continuity risks.

Job Description

As part of our Industrial Print Americas Sales Operations Team, the Bid Desk Representative will apply developed subject matter knowledge to solve common and complex business issues from Customers, Channels and internal HP teams within established guidelines and will also recommend appropriate alternatives for resolution. This role performs activities related to business performance, deal execution and the overseeing of pricing standards within the business governance guidelines. Additionally, this role will help drive operational excellence, system efficiencies and effective communication across different internal organizations such as Sales, Category and Finance to create synergies, collaboration, and alignment. The Bid Desk Representative will collaborate closely with the Sales Enablement Representatives within the Organization in order to provide back up coverage and necessary guidance/coaching based on expertise.

Responsibilities

• Support the AMS Industrial Print sales organization in a contracts manager role that supports deal structuring, pricing, and development of customized and standard contracts as necessary for product sales and other complex sales opportunities related to this business. This requires direct customer engagement, cooperative collaboration with the sales team and all other supporting departments (Supplies, Services, Legal, Finance, Management) to define need and articulate any and all non-standard terms and conditions that lead to the creation of timely, accurately prepared contract documents to support the sales transaction.
• Responsible for supporting all Indigo Latin America and North America Large Format sales representatives and sales managers on contracting procedures and act as a resource for inquiries related to contract terms and conditions and processes.
• Responsible for identifying and complying with procedural changes within the sales organization to achieve the highest level of operational excellence for the business.
• Review, authorize, deny, or modify (and then approve) any non-standard pricing requests for deals as requested by the sales organization. This may include gross margin analysis on a deal-by-deal basis and following governance jurisprudence.
• Provide analytical and reporting support for the funneling of existing pricing and contract requests.
• Work closely with Finance, HPFS, Services, Supplies, and other key stakeholders to determine pricing strategy, policy, and procedures.
• Provide back-up support for the other Americas Industrial Print Contracts Bid Desk Manager positions.  Help manage/maintain and/or provide system development input and improvement feedback for any contract creation systems, including (but not limited to) Drakkart, Excel, ServiceNow.

Education and Experience Required

• First level university degree or equivalent experience; advanced university degree is a plus.
• Typically, 3-5 years of experience in a business-related function, preferably finance, accounting, or compensation.
• Demonstrated experience in self-directed roles with minimal supervision.

Knowledge and Skills

• Fluent in English (written & oral).
• QAD, SAP, S4 experience and proficient knowledge of Excel, PowerPoint & other MS Office applications.
• Process Management & Transformation: Identify process short-comings and work with others to improve or transform processes.
• Problem Solving: Approach problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution.
• Change Management: Develop methods for supporting innovation/change across the organization.
• Demonstrates analytical skills and strong process orientation with critical attention to detail.
• Excellent communication skills, with ability to build and maintain strong internal/external relationships and teamwork.
• Skills also include leadership, ability to work autonomously, tolerance of ambiguity, critical thinking, ability to influence and persuade, decision-making, flexibility, creativity, initiative, and presentation skills.
• High level competence in completing priorities and managing multiple tasks.
• Demonstrated sense of urgency with ability to stay focused on goals and objectives.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"