Sales Customer Service

hace 2 semanas

Ciudad de México, Ciudad de México Keenfinity A tiempo completo
Descripción de la empresa

With decades of quality and reliability, and now as a Bosch spin-off, we are charting our own path.

At KEENFINITY, we are one of the world's leading providers of innovative solutions in security and professional communication. We offer more than just technology — we protect, connect, and amplify the moments that truly matter in life. With a legacy of excellence and a vision driven by innovation, we are shaping the future of communication, security, and manufacturing excellence. We go beyond expectations.

We are proud to represent industry-leading brands such as Bosch, Electro-Voice, Dynacord, RTS, and Telex — names that are synonymous with quality, reliability, and innovation.

Whether it's providing safety and peace of mind, delivering unmatched audio experiences, or enabling clear and mission-critical communication, our technologies secure spaces, amplify voices, and deliver excellence.

Descripción del empleo
  • Enter customer orders into SAP. Generate release requests to accounts receivable.
  • Collection and answer to all questions from Customers
  • Generate reports for customers and controlling
  • Open orders follow up reports: Details of open orders - check the delivery dates accuracy in SAP
  • Debit & Credit Notes OB creation (after monitoring the stock)
  • Orders modifications (split lines, changes delivery date requests requests, partial shipments)
  • Coordinate special deliveries
  • Requests to LDC (E.g., Documentation, priorities in outbound, general information about delivery status)
  • Proxy of Customer Service Rep during vacations
Requisitos
  • 3+ years of experience in logistics areas
  • Bachelor's or postgraduate degree in administrative
  • Business English
  • SAP handling and Microsoft parcels
Información adicional

Our journey as an independent company is just beginning, built on decades of experience in security and communication technology.

As a Bosch spin-off, we operate in more than 90 locations across over 50 countries, offering cutting-edge solutions for video surveillance, intrusion detection, access control, and voice alarm systems — all designed to ensure safety, and protect buildings and assets.

Our portfolio also includes professional audio and conference systems, featuring world-renowned brands like Bosch, Electro-Voice, Dynacord, RTS, and Telex.

What sets us apart? We design and manufacture our own solutions in our facilities across Europe, the Americas, and Asia, ensuring quality and innovation at every stage.

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