Remote Billingual Customer Service Representative

hace 2 semanas

Monterrey N L, México DME Service Solutions A tiempo completo $201,600 - $252,000 al año

Company name: DME Service Solution

Department: Operations

Job title: Customer Service Representative / Patient care specialist

Reports to: Customer Service Supervisor

Location: Monterrey, Nuevo Leon, Mexico

We offer:

  • Home office – 100%
  • The company will provide the equipment
  • Paid training - full amount
  • The best base salary - $4,800 MXN gross - pay weekly
  • Hire directly with the company
  • Law benefits since day 1 + monthly remote working allowance $500 MXN
  • After 3 months training period Major Medical Insurance + Food voucher

Important We are looking for applicants who are located in Nuevo Leon

Job Required Qualification:

* 1 - 2-year(s) work experience in a customer service call center preferred

* English language advance written and verbal/Spanish language advance.

* Live in metropolitan area Monterrey, Mexico.

* Life sciences, pharmaceutical, or medical device experience. (preferred)

Click the link below to apply:

DME is a place entirely dedicated to delivering a meaningful experience customer to our clients in the US.

We seek to nurture an environment where each person feels empowered to bring their unique self to work and achieve their full potential. We're united by our guiding principles that serve as the foundation for how we act and make decisions.

ROLE SUMMARY

The Customer Service Representative is responsible for on-going communication with patients, connecting with providers, and internal departments to assure the accuracy and efficiency of a customer's refill of supplies. The Customer Service Representative will work within the scope of responsibilities as dictated below with guidance. Maintaining solid customer relationships by handling questions and concerns with speed and professionalism. Excellent communication abilities, multitasking, and data entry skills are essential for candidates.

Job Type: Full-time

Pay: $20, $21,000.00 per month

Work Location: Remote

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