Office Manager

hace 1 día

Ciudad de México, Ciudad de México eap Latina A tiempo completo

About the Company

We are
TELUS Health
Powered by EAP Latina, the leading provider of corporate wellness services and EAP (Employee Assistance Program) in Latin America. Over 1000 clients choose us to empower their organizations.

Our mission?
To become strategic partners for HR departments, co-creating healthier work environments that enhance organizational culture and, consequently, productivity. By incorporating our program as a benefit, HR leaders can support each employee with the necessary professional assistance at the right time.

About the Role

Be the local point of contact for Talent & Culture and for our Mexico office, ensuring an excellent employee experience within an appropriate workspace environment, and providing everything needed for the office to operate as expected.

Responsibilities

  • People Onboarding & Employee Experience:
    Lead the welcome and onboarding process for new hires, and support employees throughout their journey, ensuring alignment with Talent & Culture initiatives.
  • Talent & Culture Point of Contact:
    Act as the primary local reference for resolving matters related to Talent & Culture policies, processes, and employee support.
  • Employment Administration:
    Prepare employee files, manage employment contracts and renewals, and coordinate signature processes with Legal.
  • Payroll & Personnel Payments Coordination:
    Send bi-weekly updates to the accounting firm, review payroll reports, upload payments to the bank, and manage processes such as Vacation Bonus Letters, PTU payments, and monthly payments.
  • Office Procurement & Supplies Management:
    Oversee the purchase of supplies (cleaning, office materials, cafeteria items).
  • Facility Management & Office Operations:
    Coordinate service providers and monthly payments, manage office maintenance, internet, security cameras, civil protection plan, insurance updates, and access cards/fingerprint registry.
  • Travel & Event Logistics:
    Handle hotel and flight bookings; plan and execute internal events and manage corporate gifts.
  • Talent Acquisition Support:
    Support end-to-end recruitment processes, acting as a facilitator when required.

Qualifications

  • 5 years of experience in similar roles acting as HRBP or HR Coordinator, ideally within a start-up environment.
  • Broad HR generalist experience.
  • Bachelor's degree in Business Administration, Human Resources, or a related field.
  • Intermediate/advanced English (required).
  • Knowledge of labor law in Mexico.
  • Microsoft Office: Intermediate/advanced level (required), especially Excel.
  • Experience using HR platforms such as LinkedIn.

Work Model & Availability:

  • Full-time and exclusive role.
  • On site work model.

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