Operations Manager

hace 2 semanas

Ciudad de México, Ciudad de México Draiver A tiempo completo

About Draiver

Draiver is a technology company transforming vehicle logistics. With operations in the U.S., Brazil, Mexico, and LATAM, our AI-powered platform helps fleets, OEMs, and dealerships move vehicles with efficiency and scale.

We are looking for an Operations Manager to lead our team and day-to-day activities in Mexico. This is a key leadership position, responsible for ensuring operational excellence, developing people, and supporting Draiver's growth in the region.

What You'll DoOversee daily logistics and vehicle movements, guaranteeing on-time and high-quality execution.Manage and lead the local operations team, setting clear goals and ensuring accountability.Build a performance-driven culture through coaching, feedback, and development.Track KPIs and operational metrics, using data to improve results and processes.Strengthen relationships with clients, ensuring that expectations are met and exceeded.Collaborate with other departments (Product, Tech, Finance, HR) to align local operations with global priorities.Identify opportunities to improve efficiency, scalability, and customer experience.Driver Supply & Engagement: Build and manage a reliable driver network, implementing strategies to recruit, onboard, retain, and incentivize high-quality drivers.What We're Looking For5+ years of experience in operations management, preferably in logistics, gig economy, mobility, or tech.Proven track record of leading and developing teams.Strong leadership skills: clear communicator, problem-solver, and able to make decisions under pressure.Comfortable working with data, KPIs, and performance dashboards.English is desired.Experience in fast-growing or startup environments is a plus.
 

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