Strategic Account Manager – Data-Driven

hace 3 días

Cancún, Quintana Roo, México Atomic HR A tiempo completo
About the Role

A performance-driven digital marketing agency is hiring a Client-Facing Account Strategist to own and grow relationships with eCommerce brands.

This role is centered on owning client success at a strategic level — leading performance conversations, guiding full-funnel direction, and keeping internal teams aligned around the right priorities.

You'll act as the primary point of contact for your accounts, translating performance data into clear insights and next steps for clients, while ensuring internal execution stays focused and effective.

This is a remote, contractor role, paid in USD, with compensation based on experience and scope.

About the Agency

This agency partners with ambitious eCommerce brands to drive growth through creative strategy, paid media, and conversion rate optimization.

Their approach blends strategic thinking, sharp creative, and disciplined execution — with a strong focus on clarity, ownership, and measurable results. The team is fully remote and globally distributed, working closely with U.S.-based clients.

What You'll Do

You'll be the strategic and relational owner for your accounts, ensuring clients feel confident, informed, and aligned — while internal teams have clear direction.

  • Be the primary client contact for assigned accounts, leading communication in English

  • Run bi-weekly client strategy calls, clearly explaining performance, insights, and recommendations

  • Review account performance to identify trends, opportunities, and potential risks

  • Help guide full-funnel strategy in collaboration with paid media, CRO, creative, and SEO teams

  • Translate client goals and feedback into clear, actionable internal direction

  • Keep priorities, action items, and strategic initiatives organized and moving forward

  • Proactively highlight wins, insights, and impact to reinforce client confidence and retention

  • Support onboarding and new account transitions when needed

What We're Looking For

You're confident leading client conversations, strong with performance insights, and organized enough to keep multiple accounts running smoothly.

  • 3+ years in a client-facing account, strategy, or growth role (agency experience strongly preferred)

  • Advanced or near-native English proficiency (spoken and written)

  • Strong understanding of performance marketing fundamentals

  • Experience working with eCommerce metrics (ROAS, AOV, LTV, CAC)

  • Excellent communication — clear, professional, and client-ready

  • Strong organization, follow-through, and ownership

Bonus Points

  • Experience working with U.S.-based clients

  • Background in eCommerce or performance marketing agencies

  • Comfort working across multiple stakeholders and teams

What You'll Get

  • USD compensation based on experience and scope

  • 100% remote contractor role (LATAM-based)

  • High ownership and direct client impact

  • Collaborative, performance-focused team environment

  • Work that blends strategy, communication, and execution

Why This Role Might Be a Fit

You enjoy owning client relationships end-to-end
You're comfortable leading strategy conversations in English
You can turn performance data into clear direction
You thrive in remote, fast-moving environments
You want exposure to U.S. clients and high-growth brands

Interview Process

  • Application Review – resume + relevant experience

  • Intro Call – communication skills, background, agency exposure

  • Strategy / Scenario Round – real-world client and performance cases

  • Interview with Leadership – values and team fit

  • Offer

Timeline: usually 2–3 weeks.

Ready to Apply?

Send your resume and a short note on your client-facing experience and approach to account strategy. If you've worked with eCommerce brands or performance agencies, we'd love to learn more.

  • Account Manager

    hace 1 semana

    Cancún, Quintana Roo, México Atomic HR A tiempo completo

    About the RoleA mission-driven performance marketing agency is hiring an Account Manager (AM) to support and grow partner relationships across the higher education and nonprofit sectors. This role is centered on owning day-to-day partner success - keeping campaigns on track, deliverables aligned and on time, and performance moving in the right...

  • Key Account Manager

    hace 3 días

    Cancún, Quintana Roo, México HBX Group A tiempo completo

    As Key Account Manager for Experiences your overall objective will be to grow and optimize a portfolio of accounts across the USA and LATAM. The role is responsible for managing and growing existing accounts to whom we provide Experiences and Activities. This is a great opportunity for an experienced account manager to manage and develop a diverse portfolio...

  • Key Account Manager

    hace 2 semanas

    Cancún, Quintana Roo, México Mts Globe A tiempo completo

    OTS GlobeOTS Globe is a leading Hotel Trading Company based in Switzerland and operating in 22 countries and 66 destinations in and around the Mediterranean Sea, the Atlantic Ocean, Northern Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast. We provide hotel products combined with advanced and flexible technological solutions. Our...

  • Area Sales Manager

    hace 2 semanas

    Cancún, Quintana Roo, México HBX Group A tiempo completo

    Job SummaryAs anArea Sales Manager, you will lead and inspire a team of Account Managers within the travel tech industry, responsible for building and growing client partnerships. You will drive the execution of data-driven strategies across multiple product lines—including accommodation, mobility, experiences, luxury, fintech, and insurtech—ensuring...

  • Corporate P&C Data Coordinator

    hace 1 semana

    Cancún, Quintana Roo, México Royalton Hotels & Resorts A tiempo completo

    We are EPIC people.Royalton Hotels & Resorts is made up of passionate hosts who bring our culture to life, fostering environments where data, insights, and people strategies work together to create meaningful experiences. Our commitment to excellence begins with how we understand, analyze, and strengthen our teams across every destination.BeEpicOur ValuesThe...

  • Sr. Sourcing Business Development Manager

    hace 2 semanas

    Cancún, Quintana Roo, México HBX Group A tiempo completo

    About UsHBX Group is the world's leading technology partner in travel, connecting and empowering global brands in accommodation, transport, activities, and payments. With a network of 300,000 hotels and 60,000 high-value clients across 140 markets, we combine tech, data, and people to deliver exceptional solutions. Our team drives innovation with a "global...

  • Analyst, HR Data Governance

    hace 6 días

    Cancún, Quintana Roo, México Hyatt A tiempo completo

    Organization- ALG Vacations, Amstar, Trisept, and UVC Latin America OfficesSummaryThe OpportunityHyatt Hotels Corporation seeks an enthusiastic HR Data Governance Analyst to join our Human Resources department. In this role, you will be collaborating closely with cross functional HR and IT teams, where you'll be instrumental in continuing to make Hyatt a...

  • Director of Sales

    hace 1 día

    Cancún, Quintana Roo, México Alila Mayakoba A tiempo completo

    Company DescriptionAlila Mayakoba represents the Hyatt Luxury Portfolio's first presence in Latin America, located in the prestigious Mayakoba luxury resort enclave in Riviera Maya, Mexico. This 182-room sanctuary spans 60 acres and features an array of eco-luxe accommodations, including lagoon-view rooms, spa suites, and beachfront villas, complete with...

  • Customer Success Manager, Resorts

    hace 5 días

    Cancún, Quintana Roo, México Winnow A tiempo completo

    About us Food waste is a $1 trillion problem – costing the world over 1% of global GDP. We're dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for...

  • Customer Success Manager, Resorts

    hace 5 días

    Cancún, Quintana Roo, México Winnow A tiempo completo

    About us Food waste is a $1 trillion problem – costing the world over 1% of global GDP. We're dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for...