Strategic Account Manager – Data-Driven

hace 9 horas

Cancún, Quintana Roo, México Atomic HR A tiempo completo
About the Role

A performance-driven digital marketing agency is hiring a Client-Facing Account Strategist to own and grow relationships with eCommerce brands.

This role is centered on owning client success at a strategic level — leading performance conversations, guiding full-funnel direction, and keeping internal teams aligned around the right priorities.

You'll act as the primary point of contact for your accounts, translating performance data into clear insights and next steps for clients, while ensuring internal execution stays focused and effective.

This is a remote, contractor role, paid in USD, with compensation based on experience and scope.

About the Agency

This agency partners with ambitious eCommerce brands to drive growth through creative strategy, paid media, and conversion rate optimization.

Their approach blends strategic thinking, sharp creative, and disciplined execution — with a strong focus on clarity, ownership, and measurable results. The team is fully remote and globally distributed, working closely with U.S.-based clients.

What You'll Do

You'll be the strategic and relational owner for your accounts, ensuring clients feel confident, informed, and aligned — while internal teams have clear direction.

  • Be the primary client contact for assigned accounts, leading communication in English

  • Run bi-weekly client strategy calls, clearly explaining performance, insights, and recommendations

  • Review account performance to identify trends, opportunities, and potential risks

  • Help guide full-funnel strategy in collaboration with paid media, CRO, creative, and SEO teams

  • Translate client goals and feedback into clear, actionable internal direction

  • Keep priorities, action items, and strategic initiatives organized and moving forward

  • Proactively highlight wins, insights, and impact to reinforce client confidence and retention

  • Support onboarding and new account transitions when needed

What We're Looking For

You're confident leading client conversations, strong with performance insights, and organized enough to keep multiple accounts running smoothly.

  • 3+ years in a client-facing account, strategy, or growth role (agency experience strongly preferred)

  • Advanced or near-native English proficiency (spoken and written)

  • Strong understanding of performance marketing fundamentals

  • Experience working with eCommerce metrics (ROAS, AOV, LTV, CAC)

  • Excellent communication — clear, professional, and client-ready

  • Strong organization, follow-through, and ownership

Bonus Points

  • Experience working with U.S.-based clients

  • Background in eCommerce or performance marketing agencies

  • Comfort working across multiple stakeholders and teams

What You'll Get

  • USD compensation based on experience and scope

  • 100% remote contractor role (LATAM-based)

  • High ownership and direct client impact

  • Collaborative, performance-focused team environment

  • Work that blends strategy, communication, and execution

Why This Role Might Be a Fit

You enjoy owning client relationships end-to-end
You're comfortable leading strategy conversations in English
You can turn performance data into clear direction
You thrive in remote, fast-moving environments
You want exposure to U.S. clients and high-growth brands

Interview Process

  • Application Review – resume + relevant experience

  • Intro Call – communication skills, background, agency exposure

  • Strategy / Scenario Round – real-world client and performance cases

  • Interview with Leadership – values and team fit

  • Offer

Timeline: usually 2–3 weeks.

Ready to Apply?

Send your resume and a short note on your client-facing experience and approach to account strategy. If you've worked with eCommerce brands or performance agencies, we'd love to learn more.

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