Desktop Support – Mac Engineer

hace 2 semanas

Santiago de Querétaro, Querétaro de Arteaga, México Tata Consultancy Services A tiempo completo

We´re looking your Talent as
"MacOS Specialist
"

Role Overview:

We are seeking a skilled macOS Specialist responsible for managing, supporting, and maintaining MacOS devices across the enterprise environment. The ideal candidate should have hands-on experience with Apple device management using JAMF and/or Microsoft Intune, and a good understanding of O365 administration. The role involves ensuring a secure, efficient, and seamless user experience across all managed Apple devices.

**Work modality: Hybrid**

(Candidate needs to be located or relocate to Querétaro, CDMX, Guadalajara or Monterrey, it will be requested to attend office at least 3 day per week).

Qualifications

  • Advanced knowledge of English
  • Years of Experience: +3 years or more experience in MacOS devices through JAMF Pro and/or Microsoft Intune.
  • Country of residence: México City

Key Responsibilities:


• Administer and manage macOS devices through JAMF Pro and/or Microsoft Intune.


• Enroll, configure, and deploy Apple devices following corporate policies and security standards.


• Create and manage policies, configuration profiles, and scripts for device compliance and automation.


• Provide L2/L3 support for macOS-related incidents, software deployments, and system troubleshooting.


• Manage and maintain software packaging and patch management for macOS applications.


• Collaborate with security and infrastructure teams to ensure device encryption, compliance, and endpoint protection.


• Maintain documentation, standard operating procedures (SOPs), and process improvement initiatives.


• Assist in integration of macOS devices with corporate services such as VPN, Wi-Fi, printers, and file shares.

We offer:

  1. Full payroll (all laws benefits)

  2. Food coupons

  3. Medical insurance

  4. Life insurance

  5. 30 days Christmas bonus

Send us your resume to

Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.

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