Empleos actuales relacionados con Technical Support Agent - Chihuahua, Chihuahua - Datamark
-
Technical Support Agent 2 Hybrid
hace 1 semana
Chihuahua, Chihuahua, México DATAMARK, Inc. A tiempo completoJoin DATAMARK, as a Technical Support AgentAre you passionate about technology and helping others? We are seeking a dedicated Technical Support Agent to become a vital part of our team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring that their needs are met promptly and efficiently.Your primary...
-
Technical Service Engineer
hace 7 días
Chihuahua, Chihuahua, México Growatt New Energy A tiempo completoJob Title: Mexico Technical Service Engineer Job Responsibilities: Provide remote technical support to distributors and installers in Mexico, and offer on-site support when necessary.Repair inverters, diagnose faults, and organize after-sales service data.Guide and support installers in the installation, monitoring, and later operation and maintenance of...
-
Agente de Suporte Tecnico Bilingue
hace 7 días
Chihuahua, Chihuahua, México Datamark, Inc. A tiempo completoJoin DATAMARK, as a Technical Support AgentAre you passionate about technology and helping others? We are seeking a dedicated Technical Support Agent to become a vital part of our team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring that their needs are met promptly and efficiently.Your primary...
-
Mexico Technical Service Engineer
hace 3 días
Chihuahua, Chihuahua, México Growatt New Energy A tiempo completoJob Title: Mexico Technical Service Engineer Job Responsibilities: 1. Provide remote technical support to distributors and installers in Mexico, and offer on-site support when necessary.Repair inverters, diagnose faults, and organize after-sales service data.Guide and support installers in the installation, monitoring, and later operation and maintenance of...
-
Chihuahua, Chihuahua, México Solvo Global A tiempo completoSolvo is hiring Operations & Administrative Support Specialist Job Description:We are looking for a proactive and detail-oriented specialist to provide operational and administrative support across multiple areas. This role includes assistance with Zoho, Human Resources, Customer Services, and Finance. Perfect for someone who thrives in dynamic...
-
Tech Support Agents
hace 2 semanas
Chihuahua, Chihuahua, México DATAMARK DE MEXICO SA DE CV A tiempo completoChihuahua We're Hiring Tech Support AgentsWALK-INS WELCOME – APPLY TODAYInterested? Please send your resume by applying at the following link in our official career page:Key Qualifications:* Proficient in English and Spanish* 18 years or older* High school diploma* Minimum 6 months of experience as technical help desk in a call center enviroment.Why Join...
-
Data Scientist
hace 2 semanas
Chihuahua, Chihuahua, México AutoZone Business and Technology Store Support Center A tiempo completoHybrid Workplace Model at Chihuahua, Chihuahua, México (3 Days at Office, 2 Days HO) - Relocation BonusSUMMARY:At AutoZone, we consistently utilize data to enhance our systems and solutions. We are seeking an experienced Data Scientist capable of providing daily insights that inform strategic decisions. The ideal candidate will possess exceptional...
-
Customer Support Legal Area
hace 3 días
Chihuahua, Chihuahua, México Solvo Global A tiempo completoExperience: Minimum 1 year in customer service or call centers (BPO)Languages: Bilingual in English & SpanishJob Description:Answer calls with professionalism and empathyDocument and resolve inquiriesProvide excellent client servicePay close attention to detailRetain and document client/provider informationResponsibilities:Conduct consultations for potential...
-
Ingeniero De Ventas
hace 7 días
Chihuahua, Chihuahua, México ORBIS Corporation A tiempo completoThis ideal candidate will partner with Account Executives to find, contact, and follow-up with prospective clients. Once they discover the client's needs, they will discuss our product's technological capabilities and business value with the client. The ideal candidate should be able to clearly articulate highly technical concepts to all prospective...
-
Ingeniero De Ventas
hace 2 semanas
Chihuahua, Chihuahua, México ORBIS Corporation A tiempo completoThis ideal candidate will partner with Account Executives to find, contact, and follow-up with prospective clients. Once they discover the client's needs, they will discuss our product's technological capabilities and business value with the client. The ideal candidate should be able to clearly articulate highly technical concepts to all prospective...
Technical Support Agent
hace 2 semanas
Join DATAMARK, as a Technical Support Agent
Are you passionate about technology and helping others? We are seeking a dedicated Technical Support Agent to become a vital part of our team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring that their needs are met promptly and efficiently.
Your primary responsibilities will include troubleshooting software and hardware issues, guiding users through step-by-step solutions, and documenting technical processes. You will play a key role in maintaining high customer satisfaction by providing clear communication and effective problem resolution.
Key Responsibilities:
- Troubleshoot and resolve technical issues related to software, hardware, and networking.
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy.
- Guide users through the installation and configuration of software or hardware solutions.
- Document ongoing issues and resolutions in our ticketing system to track progress.
- Work collaboratively with other team members to share insights and solutions.
- Stay updated on the latest technology trends and product information.
If you're ready to leverage your technical skills and contribute to a dynamic team, we encourage you to apply
Requirements- Associates degree in Computer Science or related discipline with computer classes. Equivalent experience may be considered in lieu of formal education.
- Minimum of two (2) year of programming experience in and strong knowledge of one or more of the following technologies: SQL Database, Read system log files, PHP, Sharepoint.
- Demonstrated analytical skills with the ability to problem-solve with customers by listening, understanding and responding to the needs of the customer.
- Knowledgeable about Help Desk activities, including define, implement and monitor escalation process.
- Customer relationship skills in a call center environment and the ability to collaborate with all business units.
- Strong analytical skills and demonstrated ability to develop solutions and alternatives that meet business goals.
- Effective verbal and written communication skills with the ability to listen and communicate with technical and non-technical clients.
- Bilingual (Spanish/English C1).
- All legal benefits
- Life Insurance
- Savings fund
- Paid Training
