Bilingual Customer Service Representative

hace 3 días


Guadalajara, Jalisco, México Intugo A tiempo completo

ADVANCED ENGLISH SKILLS REQUIRED

HIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIRED

THIS POSITION PROVIDES HIGH-QUALITY TELEPHONIC SUPPORT TO POTENTIAL NEW LAW FIRM/ATTORNEY CUSTOMERS THROUGH A LEGAL INTAKE PROCESS.

RESPONSIBILITIES:

- RECEIVE INTAKES FOR LEGAL SITUATIONS FROM POTENTIAL NEW CLIENTS VIA ELECTRONIC OR TELEPHONIC SOURCES.

- MAKE MULTIPLE FOLLOW-UP CALLS TO POTENTIAL NEW CLIENTS WITH THE GOAL OF MAKING SUCCESSFUL CONTACT.

- DISCUSS THEIR LEGAL SITUATION AND PROMPT THE INTAKE CONTACT TO ANSWER A SERIES OF QUESTIONS TO DETERMINE QUALIFICATION FOR THE LEGAL INTAKE.

- SEND LEGAL DOCUMENTS FOR SIGNATURE TO CONTACTS AND FOLLOW-UP FOR SIGNING.

QUALIFICATIONS:

- PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.

- CUSTOMER SERVICE ORIENTATION.

- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS.

- BASIC PC KNOWLEDGE, WORKING KNOWLEDGE OF WINDOWS OPERATING SYSTEMS, INTERNET AND MAINSTREAM WEB BROWSERS.

SCHEDULE

MONDAY - FRIDAY

8:00 AM - 5:00 PM

SALARY AND BENEFITS MONTHLY BASE SALARY $16000 PESOS (WEEKLY NET $3,450 APPROX)

+MONTHLY BONUS $1500

$500 FOOD STAMPS

4% SAVINGS STAMPS

15 DAYS CHRISTMAS BONUS

*ALL MEXICAN LAW BENEFITS APPLY*

THIS IS A FULLY ON SITE POSITION IN GUADALAJARA, JALISCO

Job Type: Full-time

Pay: $16, $20,000.00 per month

Education:

  • High school or equivalent (Required)

Language:

  • Advanced english (Required)

Work Location: In person



  • Guadalajara, Jalisco, México Helpware A tiempo completo

    Customer Service RepresentativeAbout UsHelpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best in class value-adding...


  • Guadalajara, Jalisco, México KTek Resourcing A tiempo completo

    Position: Customer Service Representative (Portuguese)Location: Guadalajara MXYears of experience needed 2–4Technical Skills:Implementing contract management best practicesDevelopment and support for accountsForecast, update, and follow up with different departments.Specialized Supply Chain data management activitiesManage of SAP/S4-EXCEL-OUTLOOKExcellent...


  • Guadalajara, Jalisco, México Tech Solutions A tiempo completo

    About UsWe are a fast-growing U.S.-based drayage logistics company specializing in the movement of containers to and from ports, rail yards, and warehouses. As we expand our team in Mexico, we're looking for motivated and talented professionals who are eager to build a career in the logistics industry.Position OverviewWe are hiring remote Customer Service...


  • Guadalajara, Jalisco, México Wipro A tiempo completo

    Job description:Job DescriptionWipro, a leading global information technology, consulting and business process services company is looking for your talent to join into one of our projects as a Customer Service Representative.ÂÂThis position belongs to the Digital Operations and Platforms (DOP) area of the company.J͏ob ResponsibilitiesSolving telephone...


  • Guadalajara, Jalisco, México MCC A tiempo completo

    Build your Career with an Industry LeaderMulti-Color Corporation the world's largest prime label and packaging supplier. Join the new MCC and you will have the opportunity to become part of an organization that has been committed to excellence and industry leadership for over 110 years.The Customer Service Team delivers MCC Label's World Class Service model...


  • Guadalajara, Jalisco, México Digital Risk, LLC. A tiempo completo

    Company Description Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to...


  • Guadalajara, Jalisco, México Urrly A tiempo completo

    Work 100% remote on PST hours supporting a busy U.S. plumbing business.Role SnapshotRole: Customer Service RepresentativeLocation/Type: Latin America (Mexico, Colombia, Peru, El Salvador) • RemotePay: $1,500–$1,800 USD/monthSchedule: Full-time, aligned to Pacific Standard TimeImpact: You're the first voice customers hear. You keep jobs booked and issues...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About UsHelpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging...


  • Guadalajara, Jalisco, México Wipro A tiempo completo

    Job description:Job DescriptionRole PurposeThe purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs͏DoSupport process by managing transactions as per required quality standardsFielding all incoming help requests from clients via telephone...

  • Sales Representative

    hace 1 día


    Guadalajara, Jalisco, México Mphasis A tiempo completo

    We are looking for a detail-oriented sales coordinator to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships. The sales coordinator's responsibilities include supporting sales, ensuring order satisfaction, coordinating with other departments,...