Guest Experience Expert

hace 2 días

Santiago de Querétaro, Querétaro de Arteaga, México Marriott A tiempo completo

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None



At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it's the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others. 

Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Guest Environment Expert

    hace 2 días

    Santiago de Querétaro, Querétaro de Arteaga, México Marriott A tiempo completo

    POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to...

  • Guest Experience Expert

    hace 2 días

    Ciudad de México, Ciudad de México Marriott A tiempo completo

    POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to...

  • Guest Experience Expert

    hace 2 días

    Ciudad de México, Ciudad de México Marriott International A tiempo completo

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Hotel Mexico City Polanco, Andres Bello 29, Mexico City, Mexico City, Mexico, 11560ScheduleFull TimeLocated Remotely?NPosition Type Non-Management Nuestro trabajo no consiste solo en que el registro de entrada o salida del huésped sea fluida. Además de eso,...

  • R2R System Expert

    hace 2 días

    Santiago de Querétaro, Querétaro de Arteaga, México Aptar A tiempo completo

    Join our team and Be You Be Aptar.Aptar is seeking a System Expert, R2R based in Querétaro, Mexico. In this role, you will work with R2R GBPO / IS @ Blackline Expert / SAP to align application capabilities with business goals. Monitor & follow application performance and drive optimization for user experience. Drive incident management and resolution.As a...

  • Guest Experience Agent, Vacation Rentals

    hace 2 días

    Ciudad de México, Ciudad de México Beachside VR A tiempo completo

    About the RoleAt Beachside VR, guest experience isn't a department,  it's the heartbeat of what we do. Were looking for an experienced Guest Experience Agent who understands the pace and expectations of vacation rentals and knows how to deliver calm, confident hospitality through clear communication and strong follow-through.In this role, you'll manage...

  • Guest Experience Agent, Vacation Rentals

    hace 2 días

    Ciudad de México, Ciudad de México Beachside VR A tiempo completo

    About The RoleAt Beachside VR, guest experience isn't a department, it's the heartbeat of what we do. Were looking for an experiencedGuest Experience Agentwho understands the pace and expectations of vacation rentals and knows how to deliver calm, confident hospitality through clear communication and strong follow-through.In this role, you'll manage guest...

  • Coating & Finishing Process Expert

    hace 2 días

    Santiago de Querétaro, Querétaro de Arteaga, México SaarGummi Group A tiempo completo

    We are looking for a skilled and experiencedCoating Process Expertto join our team. The ideal candidate will have at least5 years of hands-on experience in offiline coating processes. You will be responsible for operating, optimizing, and troubleshooting coating equipment and processes to ensure efficient and high-quality production.Key...

  • Subject Matter Expert

    hace 2 días

    Santiago de Querétaro, Querétaro de Arteaga, México Xylem A tiempo completo

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate...

  • Subject Matter Expert

    hace 2 días

    Santiago de Querétaro, Querétaro de Arteaga, México Xylem A tiempo completo

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate...

  • Guest Experience Agent

    hace 2 días

    Ciudad de México, Ciudad de México KUKUN A tiempo completo

    KUKUN busca a su próximo Guest Experience Agent, en CDMX para un Startup que está revolucionando el mundo de la hospitalidad. Nuestra misión es crear conexiones emocionales entre visitantes y destinos a través del diseño y la tecnología.Buscamos a una persona empática, orientada a soluciones, con mucha energía, organizada y con liderazgo.¿Qué...