Global Operations Analyst

hace 1 día

Ciudad de México, Ciudad de México Rockwell Automation A tiempo completo

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us

Job Description

Global Operations Analyst will be a member of Customer Data and Sales Insights team supporting data management, processes, reporting, will act as a liaison between key stakeholders, distributors and problem resolution. Responsible for maintaining Point of Sale database from distributors and will be required to maintain effective communication with various stakeholders across the company internally and externally to ensure proper sensitivity to maintain data quality, timeliness and completeness.

Your Responsibilities:
  • Work with distributors to collect required data and ensure validation to avoid discrepancies.
  • Manage Point of Sale data through cleansing, extracting, and mapping according to established processes.
  • Perform ad hoc data analysis to identify gaps and resolve issues aligned with data requirements.
  • Identify areas for process improvement and recommend enhancements to systems and processes to meet stakeholder needs.
  • Manage and prioritize multiple tasks and requests, ensuring proper follow-up and resolution.
The Essentials - You Will Have:
  • Bachelor's degree; in lieu of degree, 1–4 years of experience in data management and process improvement.
  • Strong verbal and written communication skills in English.
  • Experience with CRM technology and database management.
The Preferred - You Might Also Have:
  • Familiarity or background in SAP CRM.
  • Demonstrated analytical, process, and project management skills with problem-solving aptitude.
  • 2+ years of experience in sales support or working with third-party vendors.
What We Offer:
  • Comprehensive mindfulness programs with a premium membership to Calm
  • Volunteer Paid Time off available after 6 months of employment for eligible employees
  • Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
  • Employee Assistance Program
  • Personalized wellbeing programs through our OnTrack program
  • On-demand digital course library for professional development.

Modality: Hybrid

You will report to: MANAGER - PARTNER DATA

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LI-Hybrid

#LI-VP1

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

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