Support Intern

hace 1 día


Ciudad de México, Ciudad de México PALO IT A tiempo completo
Who We Are

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop, and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion and a B Corp-certified company.

  • Small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)

  • Robust and resilient (100% independent and 0 debt)

  • Entrepreneurs and passionate experts: We invest in what we believe in and operate with collective intelligence

  • Positive, courageous, caring, doers and committed to excellence

About Gen-e2

AI-First Product Engineering — Reinvented

Gen-e2 is our revolutionary approach to product delivery. While most teams use AI to support traditional workflows, we've redefined the entire SDLC around AI. Gen-e2 integrates AI-native processes, tooling, and architecture to boost quality, speed, and sustainability.

  • 95% of the product (code, documentation, infra, tests, even UI) is AI-generated

  • All work is contextualized in a single product repository for consistent generation quality

  • Rules, templates, and prompt libraries ensure scalable, secure, and enterprise-grade output

  • Gen-e2 delivers end-to-end products 2–3× faster than traditional models

Your Role 

We are seeking a highly motivated and detail-oriented intern to support the implementation of the ISO/IEC 27001:2023 Information Security Management System (ISMS) across our organization. This is a unique opportunity to contribute to a large-scale, cross-functional digital transformation project focused on security, compliance, and resilience.As part of a dedicated program team, the intern will collaborate with key stakeholders, assist in documentation, research best practices, and help monitor project milestones as the company prepares for its ISO 27001 certification audit.

Key Responsibilities
  • Support project documentation related to the ISMS, including policies, risk assessments, control mappings, and process workflows.
  • Assist in gap analysis activities and follow-up actions across teams.
  • Coordinate communications with operational and enabling teams to collect inputs and ensure task alignment.
  • Help track progress against the 2026 ISO roadmap (objectives, design, implementation, verification).
  • Assist in preparing training materials and updating internal knowledge-sharing portals.
  • Collaborate with the Lead Implementer and Internal Auditor to support audit preparation and evidence gathering.
  • Research ISO 27001:2023 requirements and assist in continuous improvement recommendations.
  • Assist in organizing internal meetings, reviews, audits, reports, and compliance documentation.
  • Record outcomes from management reviews and internal verifications.
  • Provide logistical and scheduling support for mentoring sessions and audits with AENOR and other external partners.
Learning Opportunities
  • Exposure to an internationally recognized certification process (ISO/IEC 27001:2023).
  • Hands-on experience in cybersecurity management, compliance, and governance.
  • Experience working in a fast-paced, cross-functional, technology-driven organization.
  • Mentorship from subject matter experts in cybersecurity, devops and IT governance.
Who You Are
  • Currently pursuing a degree in Information Systems, Computer Science, Engineering, Business Administration, or a related field.
  • Strong interest in cybersecurity, standards, and information management systems.
  • Detail-oriented with excellent organizational and documentation skills.
  • Familiarity with ISO standards (especially ISO/IEC is a plus.
  • Ability to use AI tools (MS 365 Copilot 365, GitHub Copilot, ...) to boost productivity.
  • Excellent communication skills in English and Spanish.
  • Self-starter with the ability to work independently and as part of a team.
More About PALO IT

We're eager to adapt to change, learn from experience and move to meet our planet's urgent needs. We are continuously taking action to:

  • Become a climate net-zero company

  • Deliver projects with a positive impact

  • Train 100% of our workforce on sustainability and impact

  • Achieve B Corp certification in all global offices

  • Continuously measure and improve employee happiness

Our clients are among the world's most successful companies. We innovate with both Fortune 1000s and startups who aim to make a difference.

What We Offer
  • Stimulating projects and environments

  • International career mobility

  • Internal R&D labs and AI-first tools

  • Personalized training and certifications

  • Entrepreneurial spirit and creative freedom

  • Knowledge-sharing and PALOCast

  • Flexibility, autonomy, and purpose-driven teams


Explore more on our Careers Page
Listen to the PALOCast – direct voices from our Palowans


PALO IT is an equal opportunity employer that values merit, integrity, and diversity. We prioritize candidate privacy and data security. View our privacy policy for more details.


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