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sales manager

hace 2 semanas

Cancún QRoo, México Park Hyatt Cancun A tiempo completo

Summary

Grounded in our Purpose to "care for People so they can be their Best," a Sales Manager is responsible for bringing this Purpose to life through the execution and delivery of the Hyatt brand and brand experiences across all stakeholders: guests, colleagues, customers, owners, and communities.

With passion, care, and a strong work ethic, Sales Manager actively and consistently engage all stakeholders to listen, learn, and lead a diverse team focused on building brand loyalty and cultivating positive guest experiences.

Experience

  • Proven experience in a Leisure Sales role within the luxury hospitality segment - luxury resort experience preferred (minimum 3 years)
  • Remote candidates will be considered if aligned with key feeder markets and luxury experience

Core Responsibilities

  • Drive and implement leisure sales strategies to grow revenue across transient and group segments
  • Build and maintain strong relationships with leisure travel partners, key accounts, and luxury consortia (RFP management)
  • Prospect, negotiate, and contract new leisure transient accounts to expand the client base
  • Represent the hotel at trade shows, FAM trips, roadshows, and sales missions to strengthen brand presence
  • Partner with marketing and revenue teams to design leisure packages and seasonal promotions that drive demand
  • Collaborate cross-functionally with reservations, operations, and revenue management to ensure a seamless guest experience

Strategic & Analytical Focus

  • Identify new business opportunities through market trends and competitor analysis, with strong knowledge of the Mexican and international markets
  • Leverage sales platforms and market intelligence tools to manage client portfolios and monitor performance
  • Undertake strategic sales trips within designated territories as outlined in the annual marketing plan
  • Ensure timely and accurate updates to internal systems for reporting and decision-making

Qualifications

  • Strong communication, negotiation, and influencing skills with a track record of driving revenue growth
  • Experience with seasonality and Caribbean or Mexican resorts preferred
  • Demonstrated success in dynamic, high-demand luxury hospitality markets
  • Professional, adaptable, and client-focused approach to relationship management
  • Bilingual - Spanish and English
  • Previous experience in hotel openings is highly preferred