UX Researcher

hace 11 horas

Ciudad de México, Ciudad de México Tala A tiempo completo
About Tala
At Tala, we're applying advanced technology and human creativity to solve what legacy institutions can't or won't. We are a global financial infrastructure company on a mission to unleash the economic power of the global majority, recognizing that today's financial infrastructure doesn't work for most of the world's population.

Our pioneering work and proven impact have earned us consistent recognition, including being named to:
CNBC's Disruptor 50 for five years. CNBC's World's Top Fintech Companies for two consecutive years. Forbes' Fintech 50 list for nine consecutive years.
Visionary investors, persuaded by the economic power of the global majority, have committed half a billion dollars in equity and debt to Tala's success.
Given the global nature of our team, we operate on a remote-first approach with office hubs in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.
Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we'd love to hear from you
The Role The mission of Tala's Insights team is to drive a collaborative process to generate trustworthy insights that lead to empathy-fueled action. As a member of the Insights Team, our UX researcher in Mexico will:  - Contribute to the growth of Tala's Mexico business by ensuring a deep shared understanding of our customers' daily lives, attitudes, and behaviors. - Help build insights into experimental new product development, competitive analysis, current product improvements, and customer financial health.  - Apply best practices in human-centered design techniques and mixed research methods. What You'll Do
  • Support and execute user research studies and consumer research, assisting in the analysis of collected data to generate insights that inform product decisions.
  • Assist in end-to-end mixed method research activities (e.g., interviews, surveys, usability testing, concept testing) by helping to prepare materials, recruit participants, execute research protocols, and document findings.
  • Contribute to defining research questions and selecting appropriate data collection methods, ensuring research deliverables provide value to stakeholders and meet established project timelines.
  • Help synthesize research findings to identify key customer pain points and opportunities to improve the customer experience, then work with the team to communicate these priorities to the business.
  • Collaborate closely with UX designers and product managers to understand their research needs and contribute to both current product improvements and innovation opportunities.
What You'll Need
  • 3–5 years of experience conducting user research, preferably within innovative consumer fintech, financial, mobile, or digital companies.
  • Demonstrated ability to execute and analyze research studies through the application of human-centered design techniques and mixed research methods (e.g., surveys, interviews, focus groups, usability testing, concept testing)
  • Strong organizational skills and proven ability to manage the logistics of small-to-medium research projects, including coordinating activities with various team members and adapting to changes.
  • A natural collaborator with proven experience supporting cross-functional teams, including Product, Design, Data Analytics, and Marketing/Growth teams.
Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we're proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

  • UX Researcher

    hace 1 semana

    Ciudad de México, Ciudad de México Selection Book A tiempo completo

    Ubicación: Híbrido – Sede principal en ciudad con flexibilidad de trabajo remotoTipo de Contrato: IndefinidoDesafío Profesional¿Te motiva construir productos digitales centrados en el usuario? ¿Te interesa descubrir oportunidades de mejora a través de la observación, análisis y escucha activa de personas usuarias? En nuestro equipo buscamos talento...

  • UX Researcher

    hace 12 horas

    Ciudad de México, Ciudad de México Tala A tiempo completo

    About TalaAt Tala, we're applying advanced technology and human creativity to solve what legacy institutions can't or won't. We are a global financial infrastructure company on a mission to unleash the economic power of the global majority, recognizing that today's financial infrastructure doesn't work for most of the world's population.We're the first and...

  • UX Researcher

    hace 1 semana

    Ciudad de México, Ciudad de México Delinea A tiempo completo

    About Delinea:Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea's leading cloud-native Identity Security Platform applies context throughout the entire identity...

  • User Experience Researcher

    hace 7 días

    Ciudad de México, Ciudad de México Tata Consultancy Services A tiempo completo

    Role Description:A seasoned and self-starting User Experience (UX) Researcher. As an individual contributor, but part of a larger LOB research team, this person will work closely with product managers, designers, business stakeholders, and technology teams to conduct moderately complex research initiatives from start to end.Through the guidance of the Senior...

  • User Researcher

    hace 11 horas

    Ciudad de México, Ciudad de México Aspen Technology A tiempo completo

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

  • UX Researcher Mixed Methods, TechIntel

    hace 2 semanas

    Ciudad de México, Ciudad de México Google A tiempo completo

    info_outlineXOnly applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.Please submit your resume in English - we can only consider applications submitted in this language.Minimum qualifications:Bachelor's degree or equivalent practical experience.4 years of...

  • Senior Behavioral Researcher

    hace 1 semana

    Ciudad de México, Ciudad de México The Nielsen Company A tiempo completo

    Company Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it's consumed. Together, we are proudly...

  • Experience Lead

    hace 2 semanas

    Ciudad de México, Ciudad de México Multiplica Talent A tiempo completo

    Multiplica Talent, te está buscandoSomos una consultora especializada en ofrecer las mejores oportunidades laborales al mejor talento digital del mercado. Tenemos 20 años de experiencia reclutando a personas capacitadas, innovadoras y con ganas de crecer para nuestros clientes.Actualmente colaboramos con empresas en LATAM, USA, Europa y África y contamos...

  • UX Researcher

    hace 3 semanas

    Ciudad de México HIR Casa A tiempo completo

    Empresa Mexicana con 27 años en el mercado, reconocida como una de las mejores otorgando autofinanciamiento a familias que se encuentran en búsqueda de lograr su patrimonio comprando, construyendo o remodelando su hogar.¡Te invita a formar parte de esta gran familia!Como **:UX Researcher****Requisitos**:- Lic. Diseño, mercadotecnia, investigación.-...

  • UX Researcher

    hace 1 semana

    Ciudad de México KAPITAL A tiempo completo

    **Descripción**:**¡Únete a nuestro equipo y transforma el futuro de la banca digital con nosotros!**En Kapital, buscamos un/a UX Researcher para trabajar en proyectos innovadores.**Objetivo del puesto**:Mejorar la experiência del usuario, optimizando la conversión y fidelización, reduciendo riesgos en la implementación de nuevas soluciones...

  • UX Researcher

    hace 1 semana

    Ciudad de México KAPITAL A tiempo completo

    **Descripción**: **¡Únete a nuestro equipo y transforma el futuro de la banca digital con nosotros!** En Kapital, buscamos un/a UX Researcher para trabajar en proyectos innovadores. **Objetivo del puesto**: Mejorar la experiência del usuario, optimizando la conversión y fidelización, reduciendo riesgos en la implementación de nuevas soluciones...

  • UX Researcher

    hace 3 semanas

    Ciudad de México PayPal A tiempo completo

    At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.Job...

  • UX Researcher Lead

    hace 3 días

    Ciudad de México KAPITAL A tiempo completo

    **Descripción**: **¡Únete a nuestro equipo y transforma el futuro de la banca digital con nosotros!** En Kapital, buscamos un/a UX Researcher Lead para trabajar en proyectos innovadores. **Objetivo del puesto**: Liderar la estrategia de investigación de experiência de usuario (UX) y experiência de cliente (CX) para los productos digitales de Kapital...

  • UX Researcher-ec

    hace 3 días

    Ciudad de México, CDMX Praxis A tiempo completo

    **Position: UX/Rapid Researcher** **Location**: LATAM **Contract**: 12 Months **Join Our Team as a UX/Rapid Researcher!** Are you passionate about understanding user behavior and driving impactful changes in product design? As part of our User Experience team, you’ll collaborate closely with product and design teams to uncover key insights into user...

  • Senior UX Designer

    hace 7 días

    Ciudad de México Xideral A tiempo completo

    **Sr UX Designer & Researcher - Hybrid CDMX and Guadalajara**: Join a global IT services and consulting leader, where innovation meets technology! We are seeking a passionate and experienced UX Designer & Researcher to elevate our user experience and drive impactful research insights. **Key Responsibilities**: - Lead user research initiatives with 6 to 8...

  • UX Researcher

    hace 3 semanas

    Ciudad Granja, México AMCO A tiempo completo

    Amco es una empresa pionera en innovación educativa, ofreciendo sistemas de aprendizaje, tecnología educativa, consultoría y servicios de capacitación a escuelas privadas en más de 14 países. Con más de dos décadas de liderazgo en la industria, Amco continúa transformando el futuro de la educación.**UX Researcher****Requisitos**:- +5 años de...

  • UX Researcher: Fintech for PyME Growth

    hace 1 semana

    Ciudad de México Konfío A tiempo completo

    Una empresa líder en tecnología financiera en Ciudad de México busca un UX Researcher. El candidato ideal diseñará y ejecutará investigaciones de usuarios PyME, colaborando con áreas como producto, diseño y marketing. Se busca alguien con experiencia en investigación en fintech o banca digital B2B, habilidades en metodologías cualitativas y...

  • UX Researcher

    hace 1 semana

    Ciudad de México Konfío A tiempo completo

    ¡Únete a la revolución Fintech y construye el futuro de las finanzas en México! ¿Quiénes somos? Somos la empresa de tecnología financiera líder en México, impulsando a más de 70.000 clientes a alcanzar sus sueños. Nuestra misión es empoderar a las pequeñas y medianas empresas del país con soluciones innovadoras (financiamiento, tarjeta de...