Queue Manager/Desktop Support Engineer L2

hace 5 días


Ciudad de México, Ciudad de México Tata Consultancy Services A tiempo completo

Job Description:

Location: Guadalajara, Mexico city, Queretaro, Monterrey.

Mode: Onsite

communication Level in English: Advance/C1/B2/Professional

Queue Manager/Desktop Support Engineer L2

  1. Strong knowledge and experience as L2 End User Desktop Support Engineer both Mac and Windows
  2. Goods hands on experience in Servicenow
  3. Good Analytical and team handling skills
  4. Good Presentation skills
  5. Excellent oral and written communication skills
  6. Excellent Presentation skills
  7. Worked as EUC Lead or Manager and handled team of 20+ Desktop associates
  8. Good customer handling and escalation resolution skills

Excellent analytical, problem solving and communication skills.



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