People & Culture Partner, Mexico

hace 2 semanas

Ciudad de México, Ciudad de México Shiji Group A tiempo completo

Job Summary:

The People & Culture (P&C) Partner, Mexico supports the full employee lifecycle for Shiji Mexico and acts as a trusted advisor and change agent to employees and managers. This role ensures compliance, operational excellence, and strong employee experience across HR processes, payroll, culture, and policy management. The P&C Partner works closely with the Director of P&C, Americas to elevate overall People & Culture operations in Mexico.

What You'll Do:

  • Serve as the primary HR partner for Shiji Mexico, advising employees and managers on HR matters and Mexican labor law with sound judgment and a solutions-focused approach.
  • Manage employee relations cases, including investigations, coaching, conflict resolution, and performance management, ensuring fair, consistent, and compliant outcomes.
  • Lead the payroll processing in partnership with the external payroll provider and finance, ensuring accurate, compliant, and timely payroll submission.
  • Develop and maintain HR policies, processes, and procedures, identifying gaps, and recommending improvements, ensuring alignment with industry best practices and compliance with statutory requirements.
  • Lead the onboarding and offboarding workflows, ensuring compliance with statutory obligations and delivering seamless customer and employee experience.
  • Support full life-cycle recruitment efforts, including developing job descriptions, sourcing candidates, screening/interviewing, advising on compensation, coordinating offers, and ensuring a smooth and pleasant onboarding experience.
  • Partner on employee engagement, culture, communication, and recognition initiatives to strengthen Shiji's organizational culture in Mexico.
  • Maintain accurate HRIS records and prepare reports and insights to support HR operations and overall organizational needs.
  • Collaborate with the Americas and Global P&C teams on regional and global initiatives, contributing to broader organization projects and priorities as required.

What You'll Bring:

  • Fully bilingual in Spanish and English, with excellent verbal and written communication skills in both languages.
  • Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field, or equivalent years of relevant experience.
  • Minimum five (5) years of progressive HR experience in Mexico, with broad exposure across core HR functions.
  • Deep knowledge of Mexican Federal Labor Law (LFT), IMSS, ISR, INFONAVIT, CFDI, and termination requirements.
  • Demonstrated ability to maintain confidentiality and manage sensitive information with professionalism and discretion.
  • Direct experience processing payroll.
  • Experience handling employee relations matters, including investigations, performance management, conflict resolution, and terminations.
  • Hands-on experience supporting recruitment, interviewing, onboarding and offboarding processes.
  • Strong proficiency in HRIS platforms and Microsoft Office Suite.
  • Ability to work onsite at our Polanco office at least three (3) days per week.

Nice to Have:

  • Experience working in a multinational and/or remote-first environment.
  • Hospitality industry experience

Success Factors (Core Competencies):

  • Strategic judgment and decision-making
  • Ownership, initiative, and problem-solving
  • Strong communication and influence
  • Adaptability in a fast-paced, evolving environment
  • Collaboration and relationship-building
  • High integrity, confidentiality, and attention to detail

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