Technology Lead

hace 3 días

Ciudad de México, Ciudad de México Infosys A tiempo completo

Position: Business Analyst (5–7 years)
Technical Skills
: SQL, API, JIRA, Chalk, SNOW

Responsibilities
Responsibilities (Work with rest of the BA's located in St. Louis)

  • Work with cross-functional stakeholders, technical teams, and fellow business analysis professionals
  • Design and document business requirements documents in Epics and Stories
  • Identify process inefficiencies and recommend improvements to enhance operational effectiveness
  • Learn TMS application configurations of new workflows
  • Configure workflow tasks in TMS based on the business requirements
  • Work with the business users to test the workflow configurations
  • Follow change management processes to ensure successful deployment of the intakes

Preferred Qualifications: skills and experience

  • Mixture of strong analysis and technical expertise.
  • Knowledge of Agile Methodologies such as Scrum is required
  • Ability to work with a dynamic team in a collaborative way
  • Experience with data analysis, SQL, understanding of APIs is a must
  • Experience with JIRA and Chalk

Nice To Have:

  • Telecom domain experience preferred
  • Experience with case management tools like Servienow is preferred

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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