HubSpot Operations

hace 2 días

Ciudad de México, Ciudad de México Clivi A tiempo completo

Company Overview:

Clivi is Mexico's first digital clinic dedicated to helping patients with chronic health conditions, specifically targeting type 2 diabetes—one of the leading causes of death in Latin America. Our mission is to transform lives across the region by providing integrated, data-driven healthcare solutions. As a purpose-driven startup, we are looking for exceptional individuals who are passionate about making a positive impact and excited to be part of our growth journey.

About the Role:

We are looking for a HubSpot expert to take ownership of our
Service Hub & Operations Hub configuration

, ensuring smooth workflows for pipeline tracking and customer support flows. You will be responsible for optimizing our existing setup, automating key processes, and improving efficiency across teams.

Additionally, required experience in other technologies softwares and integrations is a most. 

Level:

Proven experience building and operating HubSpot's Hubs (minimum 2 years) . This is mandatory.

Key Responsibilities:

  • Create, configure, optimize and manage HubSpot Service Hub & Operations Hub to enhance customer support and pipeline tracking.
  • Design, implement, and refine automated workflows, deals, and ticketing systems.
  • Ensure seamless data flow across teams, integrating HubSpot with other tools as needed.
  • Monitor and analyze key performance metrics, ensuring automation is driving results.
  • Troubleshoot HubSpot-related issues and continuously improve system performance.
  • Train and support internal teams on best practices for using HubSpot effectively.

What We're Looking For

  • Proven experience building and configuring HubSpot's Service Hub & Operations Hub (minimum 2 years).
  • Strong understanding of CRM automation, deal flows, and customer support workflows.
  • Experience in pipeline tracking, reporting, and optimization.
  • Ability to design and implement automated workflows in HubSpot.
  • Nice to have: HubSpot certification(s).
  • Strong problem-solving and analytical skills.
  • Ability to work autonomously and collaborate with cross-functional teams.

What We Offer

  • Full-time hybrid role (depending on location).
  • Opportunity to work in a fast-paced and growing environment.
  • A key role in shaping our customer operations strategy using HubSpot.

Attributes We Value:

  • Collaborative Mindset:

A team player who thrives in a fast-paced, collaborative environment.
- Purpose-Driven Passion:

Enthusiastic about leveraging technology to improve people's lives.
- Resilience & Adaptability:

Enjoys the challenge of building from scratch and iterating rapidly.
- Intellectual Curiosity:

Eager to learn and go beyond expectations.
- Cultural Adaptability:

Comfortable working in an international and virtual setting, having a CTO based in the United States.

How We Work:

We are deeply committed to our mission, and our patients' well-being is at the heart of everything we do. Our culture embraces teamwork, transparency, and an unyielding drive for results.

What You Will Find at Clivi:

  • A Collaborative Team:

Work with talented, mission-driven people who bring ideas to life.
- Transparent Communication:

We foster an environment of open and efficient dialogue.
- Impact-Driven Ambition:

We measure our success by the tangible
- benefits we bring to patients' lives.
- A Fun, Meaningful Workplace:

We blend our passion for health and innovation with a sense of humor and fun. Work at Clivi is fulfilling, and we aim to keep it that way

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