Bilingual Review Sales Specialist

hace 7 días


Tijuana, Baja California, México Scale Up Recruiting Partners A tiempo completo

Employment Type:
Contractor (Long-term)

Location:
LATAM (Remote)

Schedule:
5 days/week —
Saturdays and Sundays required
(2 days off during the week)

Compensation:
Base salary + performance commissions

Our client, a fast-growing vacation rental management company, is looking for a
Bilingual Review Sales Specialist
to join their team.

This is a highly sales-driven role for someone who is
excellent on the phone, naturally persuasive, and genuinely great at building rapport
. No robotic scripts — we need someone who can hold real conversations, connect with guests, and skillfully guide them toward leaving 5-star reviews.

If you enjoy speaking with people, have strong commercial instincts, and love the travel/hospitality space, this role is for you.

Responsibilities

  • Contact guests shortly after their stay via calls and messages.
  • Request reviews in a warm, persuasive, and conversational manner.
  • Use sales techniques, negotiation, and active listening to convert guest experiences into 5-star reviews.
  • Follow up strategically with guests who haven't reviewed yet.
  • Handle concerns with empathy and escalate when needed.
  • Track review metrics and maintain performance records across Airbnb, Vrbo, Google, etc.

Requirements

  • Fluency in English and Spanish (spoken and written).
  • Strong sales skills — especially phone-based persuasion and relationship-building.
  • High emotional intelligence; ability to sound natural, friendly, and confident.
  • Excellent communication and negotiation skills.
  • Organized, proactive, and comfortable managing high-volume outreach.
  • Availability to work weekends (Saturday & Sunday mandatory).
  • Experience in sales, customer service, hospitality, or guest-facing roles.
  • Experience in vacation rentals/Airbnb operations is a plus.

Compensation & Benefits

  • Base salary + commissions based on review performance and conversion rates.
  • Long-term contractor position.


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