Bilingual (ENG/SPA) Academic Operations Jr Coordinator

Bilingual Academic Operations Jr Coordinator - Coordinador Jr de Operaciones Academicas Bilingue (Remote – LATAM)

Monthly Salary: USD + Monthly Healthcare Bonus USD)

Location: Remote

Job Type: Full-TimeSchedule - Monday to Friday 8:00 AM - 5 PM Central time zone (1 hr for lunch)

Join a fast-growing U.S.–based tutoring company and make an impact

About Us

Papaya Tutor is looking for a Bilingual Academic Operations Jr Coordinator - Coordinador Jr de Operaciones Academicas Bilingue to join our academic team. This role is perfect for someone who loves education, curriculum, organization, and leadership—and enjoys being the connection between school contacts and tutors delivering virtual instruction.

This is a fully remote position open to applicants in Latin America.

Important: This is not a teaching role and does not focus on curriculum design. It is an academic operations and coordination role.

About the Role

The Bilingual Academic Operations Jr Coordinator - Coordinador Jr de Operaciones Academicas Bilingue is responsible for ensuring that the daily operational processes of Papaya Tutor run efficiently, accurately, and on schedule. You will oversee systems, data, scheduling, tutor assignments, and cross-team coordination.

This role acts as a key connector between:

• School Partner Success
• Academic & Curriculum Teams
• Tutor Workforce
• Quality Monitoring
• Operations and Leadership

You will lead internal processes, solve operational challenges, manage data workflows, and keep all programs running smoothly.

What You Will DoAcademic & Operational Coordination

• Manage tutoring schedules, student rosters, and session accuracy.
• Support school onboarding and new program launches.
• Coordinate communication between internal teams and tutors.
• Ensure daily academic operations run smoothly and on schedule.

Data & Systems Management

• Work extensively with Excel / Google Sheets (moderate to proficient level required).
• Maintain and update databases, dashboards, and program trackers.
• Track attendance, tutor performance, and key program KPIs.
• Ensure data accuracy and consistency across systems.

Leadership & Team Support

• Support and guide junior operations team members.
• Assign tasks, review deliverables, and follow up on deadlines.
• Collaborate closely with Curriculum, Onboarding, Quality, and Operations teams.

Process Improvement & Training

• Identify operational inefficiencies and propose solutions.
• Create, update, and document SOPs and workflows.
• Support training and onboarding of new team members.

Problem Solving & Communication

• Troubleshoot scheduling, system, or data issues in real time.
• Communicate clearly and professionally with tutors and school partners.
• Handle urgent requests calmly in a fast-paced environment.

Basic Requirements

• +2 years of experience in operations, education administration, project management, or coordination roles
• Advanced Excel / Google Sheets skills What type of formulas will be the most common ones
• Experience working with databases, dashboards, or data tool
• Experience coordinating workflows or supporting small teams
• English proficiency: C1 (Advanced)
• Reliable computer and stable internet connection
• Availability to work full-time on U.S. Central Time hours

Compensation & Benefits

• Competitive monthly salary for LATAM
• Paid in USD
• Health-care stipend
• Growth opportunities (Operations Manager, Program Manager, Supervisor roles)

Job Type: Full-time

Pay: $750 USD per month

Job Type: Full-time

Pay: $13,000.00 per month

Application Question(s):

• Are you proficient in Excel/Google Sheets skills?

• Do you have experience working with databases and data tools? Briefly describe your experience.

• Should you receive an offer, what would your earliest possible start date be?
• The role offers a base monthly salary of 750 USD (Non negotiable). Could you please let us know if this meets your needs?
• Could you please share your email address and phone number so we can contact you, including via WhatsApp?

Work Location: Remote