Tech Support

hace 3 semanas

Ciudad de México, Ciudad de México SYNC TALENT A tiempo completo

Ubicación:
México (home office)

Viajes:
Frecuentes dentro de México + ocasionales internacionales

Industria:
Maquinaria industrial / Packaging / Labeling

NITA es un fabricante norteamericano de sistemas de etiquetado autoadherible de alta precisión. Buscamos fortalecer nuestro soporte técnico en México con un perfil técnico de campo, orientado a maquinaria industrial y servicio en planta.

El rol

Serás responsable de la instalación, puesta en marcha, soporte técnico y troubleshooting de sistemas de etiquetado en clientes industriales en México, actuando como referente técnico local y enlace con el equipo de ingeniería de NITA en Norteamérica.

Responsabilidades

  • Instalación y commissioning de sistemas de etiquetado
  • Diagnóstico y solución de fallas mecánicas y eléctricas
  • Ajustes técnicos y configuración de recetas en HMI
  • Soporte técnico en sitio y remoto (videollamadas, WhatsApp)
  • Capacitación a operadores y mantenimiento
  • Apoyo en FATs y entrenamientos técnicos
  • Coordinación técnica con HQ y distribuidor local

Perfil técnico

  • Experiencia con maquinaria industrial / empaque / automatización
  • Sólidos conocimientos mecánicos + eléctricos básicos/intermedios
  • Experiencia en instalación, puesta en marcha o servicio técnico
  • Disponibilidad para viajar frecuentemente
  • Pasaporte vigente
  • Español nativo + inglés técnico funcional
  • Capacidad de trabajar de forma autónoma en planta

Deseable

  • Experiencia en etiquetado, packaging o líneas de producción
  • Background en OEMs de maquinaria
  • Formación técnica o ingeniería (electromecánica, mecánica, mecatrónica)
  • Experiencia como Field Service Engineer / Técnico de Servicio

Ofrecemos

  • Trabajo con tecnología industrial avanzada
  • Alta autonomía y aprendizaje continuo
  • Exposición internacional
  • Rol clave en el crecimiento de NITA en México

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