Service Engineer

hace 23 horas

Mexico City Metropolitan Area Intraway A tiempo completo

We are seeking a
Service Engineer
to join our
Telecom Delivery / Implementation
team, focused on
OSS provisioning and service activation
. The role involves implementing, configuring, testing, and supporting OSS solutions for fixed and mobile networks, ensuring successful end-to-end service delivery.

Key Responsibilities

  • Implement and configure
    OSS provisioning and service activation flows
  • Execute
    end-to-end, integration, and acceptance tests (ATP/UAT)
  • Troubleshoot provisioning issues across multiple OSS and network systems
  • Support
    cutover, go-live, and post-production stabilization
  • Produce and maintain technical documentation (FDD, integration designs, test evidence)
  • Collaborate with customers, project managers, and cross-functional teams

Mandatory Requirements

  • 3+ years of experience in
    Telecom Service Engineering / Delivery / Implementation
  • Strong knowledge of
    OSS architecture
    , provisioning, and service order management
  • Understanding of telecom domains (Fixed and/or Mobile networks)
  • Hands-on experience with
    APIs (REST/SOAP)
    and integration testing
  • Experience using
    Postman
    or similar API testing tools
  • Ability to work in
    Linux / Unix
    environments
  • Basic scripting skills (e.g.,
    Python, Shell, Groovy
    )
  • Experience across delivery phases: analysis, build, testing, go-live
  • Strong analytical, problem-solving, and communication skills

Nice to Have

  • Experience with
    service orchestration platforms
  • Knowledge of inventory systems (logical/physical)
  • Test automation experience for provisioning flows
  • Exposure to
    cloud environments
    (AWS)
  • Experience in multi-vendor or multi-country telecom projects
  • Fluent English
    (written and spoken)

Profile Fit

  • Delivery-oriented mindset
  • Comfortable in customer-facing technical roles
  • Strong ownership from implementation to stabilization

Benefits:

  • Flexible working hours
  • Your vacation is over and you feel that it was not enough? XL Days: unlimited responsible time off.
  • Stay up to date with the latest technology We offer free subscription to training platforms such as Coursera, Udemy, and others
  • Power your language skills with our free English classes.
  • AWS Select Technology Partners: access to partner-only online training, funnels, webcasts, and other valuable assets.
  • You want to keep learning? Virtual training through our internal platforms
  • Extended paternity leave and a progressive return on maternity leave.
  • Baby shower gifts
  • Five and ten-year anniversary special surprise present. We cannot spoil it
  • Referral Program: win a gift card when you refer amazing people like you
  • If that's not enough and you still want to keep learning – we offer Tech talks and webinars

We provide a collaborative environment. We will challenge you to actively propose new ideas and implement cutting-edge technologies. As we are a fast-growing company, you will have the opportunity to develop your professional career according to your interests.

If you want to make your next career move, apply now. We are waiting for you

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