ABM Technical Specialist

Join Vonage and help us innovate cloud communications for businesses worldwide Why this role matters

Vonage has implemented new toolsets providing advanced account-based marketing functions. ABM is a key driver in Vonage's ability to execute our revenue targets. You'll play a key part in implementing these solutions across the Marketing Technology stack. This work directly impacts Vonage's OKRs and revenue plans to meet target goals.

A core component of Marketing Operations is providing clarity and understanding for all teams. We seek a team member committed to managing their work, prioritizing tasks, driving decisions, and communicating clearly to a diverse group of colleagues. It is a high-visibility role with opportunities to make an immediate impact.

It offers an opportunity to work with peers from every corner of Vonage and build cross-functional relationships.

Your key responsibilities

• Own end to end planning and execution of ABM campaigns from a marketing operations perspective, ensuring campaigns are delivered on time, with reporting insights
• Complete technical work across the full Vonage Marketing Technology software portfolio, specifically within 6sense & Salesforce CRM to ensure ABM campaigns are properly planned, executed, and reported on from a technical and execution perspective.
• Document processes to build the Marketing Operations team's knowledge base
• Manage assigned work items and communicate critical information to stakeholders
• Coordinate closely with Marketing Operations, Sales Operations and Marketing Demand Gen teams to architect solutions 

What you'll bring

• Marketing Campaign Strategy & Execution, specifically account-based marketing experience (At least 1 year ABM experience & at least 2 years Marketing experience)
• Demonstrable cross-functional collaboration skills and ability to manage key stakeholders
• A passion to find the best solutions for all Vonage teams - identify impact to others and gain cross functional alignment ensuring shared success
• Soft skills - Situational analysis & Communication - Written & Verbal
• Clear examples of proficiency in work prioritization & time management
• A general understanding of Marketing Ops, Revenue Ops, and Sales Ops processes
• Marketing Tech proficiency to drive Marketing-led solutions - Specifically 6sense or leading ABM tool, Salesforce CRM

What's required for application

• A growth mindset with a willingness to learn new skills and a proactive attitude
• Task management: identify, define, and coordinate tasks across multiple initiatives
• Scope management: ensure all required work is identified to complete work successfully
• Time management: manage the timely completion of initiatives and tasks to timelines
• Quality management: document policies, objectives, processes, and responsibilities
• Communication management: take notes, ensure timely and appropriate communication of critical initiative information to the appropriate stakeholders
• Stakeholder management: identify teams impacted, analyze stakeholder expectations, and develop strategies to engage stakeholders on decisions and execution effectively
• Technology experience with the following tools: 

Must have: 6sense, Salesforce CRM, Salesforce Marketing Cloud Suite (Pardot) 

Nice to have: Leandata, ZoomInfo, Drift, Gong Engage, Zapier, Tableau, Highspot

#LI-JS3

There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

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Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. 

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