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Operations Assistant
hace 2 días
We're Hiring: Operations Assistant
IMPORTANT - Watch this quick Loom video on how to get hired:C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.
PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH
Job Title: Operations Assistant
Job ID: BOBGOL1
Industry: Remote-first, technology-enabled manufacturing & e-commerce (Luxury / High-End Brands)
Location: LATAM / South Africa
Job Type: Full Time
Work Schedule: Between 7:00 AM – 6:00 PM PST (exact shift assigned)
Salary: $8 – $10 per hour
Target Start Date: ASAP
Our client is a globally distributed, remote-first company with over 70 team members worldwide and more than 15 years of experience operating remotely. The business supports luxury and high-end brands through technology-enabled manufacturing and e-commerce solutions.
As the company continues to scale, strong internal operations, documentation, and cross-functional coordination are essential. The Head of Operations leads internal programs, vendors, and strategic initiatives and is now looking for a trusted Operations Assistant to help drive execution and keep initiatives moving forward.
About the RoleThis is a long-term, full-time role supporting the Head of Operations and CEO as a project coordination and operations partner.
The Operations Assistant will act as the connective tissue between strategy and execution—tracking action items, maintaining documentation, coordinating across teams, and ensuring deadlines are met. This is not a traditional virtual assistant role.
The ideal candidate is proactive, structured, and comfortable operating independently in a fast-moving, cross-functional environment.
Key ResponsibilitiesExecutive Support & Follow-Up
• Track action items from executive meetings
• Follow up with leadership to ensure deliverables stay on schedule
• Proactively identify blockers and risks
• Support cross-team initiatives and internal projects
• Track milestones and timelines
• Remove technical or administrative blockers
• Maintain and organize the company intranet in Notion
• Ensure SOPs, policies, and procedures are current and accessible
• Support company scorecard management
• Follow up with teams to ensure weekly KPIs and metrics are updated
• Coordinate complex executive scheduling involving 6+ stakeholders
• Take detailed meeting notes and distribute action items
• Build and format slide decks using existing templates
• Create and distribute internal surveys
Required Experience
• Background in operations, project coordination, or executive support
• Experience in e-commerce, SaaS, or luxury/high-end brands within startup environments
• Advanced working knowledge of Google Workspace (Docs, Sheets, Slides)
• Strong spreadsheet skills (formulas, dashboards, tracking)
• Experience working with executive teams
• Comfortable collaborating across time zones and distributed teams
• Strong organizational skills and attention to detail
• High-level experience with Notion
• Familiarity with ClickUp
• Proficiency using AI tools to improve workflows and productivity
• Experience using Slack for professional communication
• Fast learner who adapts well to change
• Strong sense of ownership with minimal supervision
• Comfortable following up and holding others accountable
• Clear, direct, and professional communicator with executives
• Critical thinker who identifies issues and proposes solutions
• Detail-oriented while maintaining a big-picture mindset
• Able to manage multiple projects and shifting priorities
• Proactive about improving processes and documentation
• Exercises sound judgment and autonomy
This role is ideal for someone who wants to be deeply embedded in operations, work closely with leadership, and grow alongside a scaling global business.
