IT Coordinator

hace 2 semanas


Ciudad Juarez, México BMP TECHNOLOGIES MEXICO A tiempo completo

**BMP TECHNOLOGIES MEXICO**

**Solicita**

**IT Coordinator**

**Descripción y Requisitos**

**BMP TECHNOLOGIES MEXICO**

**Solicita: IT Coordinator**

***Descripción y Requisitos**

***IT Coordinator**

**Responsibilities**

  • Assistance in the support and maintenance of technological devices.
  • Management and attention to requests or incidents in the Help Desk.
  • Asset management (Laptops, computers, IoT, etc.)
  • Preparation and configuration of hardware for users.
  • Investigate and resolve technical problems related to hardware and software.
  • Complete IT projects in a timely manner.
  • Software and hardware verification for future updates.
  • Communicate and enforce the policies and procedures of IT services.
  • Stay up-to-date on new technologies for hardware and software.
  • Management and requisition of software and hardware providers.
  • Maintenance and attention to label printers.
  • Support departments in carrying out new projects.
  • Creation and development of reports in Excel.
  • Support and training for new users on the ERP system (DELMIAWorks / EIQ.)
  • Support and attention to users in a timely manner.
  • Works with end users to maintain and keep the shared file server organized
  • Acts as primary liaison with Corporate IT Department for IT and ERP related issues (user issues, employee updates, new user requests, etc.)
  • Acts as a secondary liaison with Corporate IT contractor as required and necessary to support Juarez
  • Supports remote users located domestically (Remote Sales)
  • Acts as a liaison between Corporate IT and domestic vendors as required

**skills and experience**

  • Advanced verbal and written communication in English.
  • Bachelor's degree or Certificate in an area of Information Technology.
  • Hands-on experience with desktop and laptop computers.
  • Resolution of network problems, connectivity, IP addressing, TCP/IP, VPN.
  • Support for remote users.
  • Working knowledge of Active Directory, DNS, DHCP, HyperV, SAN, NAS, Remote Services / Terminal Servers.
  • Knowledge of structured cabling standards and regulations.
  • Ability to solve problems.
  • Decision making, analytical skills and logical reasoning in relation to operating systems.
  • Ability to perform first level diagnostics on hardware and software.
  • Basic understanding of Cisco VoIP.
  • Technical knowledge of routing and switching.
  • Adaptability in organizational changes and changing priorities.

**Additional advantages**

  • Certifications: Cisco, CompTia, Microsoft, ITIL, IQMS (EIQ / DELMIAWorks), Aduanasoft, Tress, Minitab.

Puesto: Ingeniero - Sistemas**Información Adicional**

  • Tipo de contrato: Permanente- Salario: Negociable
  • Pais: MEXICO
  • Estado o Region: Chihuahua
  • Ciudad: Ciudad Juarez

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