IT Coordinator

hace 2 semanas

Ciudad Juarez, México BMP TECHNOLOGIES MEXICO A tiempo completo

**BMP TECHNOLOGIES MEXICO**

**Solicita**:
**IT Coordinator**

**Descripción y Requisitos**

**BMP TECHNOLOGIES MEXICO**

**Solicita: IT Coordinator**

***Descripción y Requisitos**

***IT Coordinator**

**Responsibilities**
- Assistance in the support and maintenance of technological devices.
- Management and attention to requests or incidents in the Help Desk.
- Asset management (Laptops, computers, IoT, etc.)
- Preparation and configuration of hardware for users.
- Investigate and resolve technical problems related to hardware and software.
- Complete IT projects in a timely manner.
- Software and hardware verification for future updates.
- Communicate and enforce the policies and procedures of IT services.
- Stay up-to-date on new technologies for hardware and software.
- Management and requisition of software and hardware providers.
- Maintenance and attention to label printers.
- Support departments in carrying out new projects.
- Creation and development of reports in Excel.
- Support and training for new users on the ERP system (DELMIAWorks / EIQ.)
- Support and attention to users in a timely manner.
- Works with end users to maintain and keep the shared file server organized
- Acts as primary liaison with Corporate IT Department for IT and ERP related issues (user issues, employee updates, new user requests, etc.)
- Acts as a secondary liaison with Corporate IT contractor as required and necessary to support Juarez
- Supports remote users located domestically (Remote Sales)
- Acts as a liaison between Corporate IT and domestic vendors as required

**skills and experience**
- Advanced verbal and written communication in English.
- Bachelor's degree or Certificate in an area of Information Technology.
- Hands-on experience with desktop and laptop computers.
- Resolution of network problems, connectivity, IP addressing, TCP/IP, VPN.
- Support for remote users.
- Working knowledge of Active Directory, DNS, DHCP, HyperV, SAN, NAS, Remote Services / Terminal Servers.
- Knowledge of structured cabling standards and regulations.
- Ability to solve problems.
- Decision making, analytical skills and logical reasoning in relation to operating systems.
- Ability to perform first level diagnostics on hardware and software.
- Basic understanding of Cisco VoIP.
- Technical knowledge of routing and switching.
- Adaptability in organizational changes and changing priorities.

**Additional advantages**:

- Certifications: Cisco, CompTia, Microsoft, ITIL, IQMS (EIQ / DELMIAWorks), Aduanasoft, Tress, Minitab.

Puesto: Ingeniero - Sistemas**Información Adicional**
- Tipo de contrato: Permanente- Salario: Negociable
- Pais: MEXICO
- Estado o Region: Chihuahua
- Ciudad: Ciudad Juarez

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