Cluster Sales Manager
hace 1 semana
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world
This Position reports to:
Business Manager - E2E
***:
**Your role and responsibilities**:
In this role, you will be responsible for accelerating the growth of the Process Industries Mining business as the Cluster Sales Manager for North America. You will lead a high-performing sales team to achieve and exceed assigned Mining orders received (OR) and gross margin (GM) targets, with a primary focus on increasing market penetration and capturing a greater share of customer spend. You will drive sales strategy discussions and align on both short
- and long-term growth plans.
To ensure a best-in-class customer experience, you will establish and lead cross-functional ABB teams, positioning yourself as a trusted advisor. Frequent travel to customer sites is expected, with an average of four documented customer meetings per week. You will also take ownership of the Net Promoter Score and the Customer Complaint Resolution Process, ensuring timely and effective follow-up.
You will collaborate closely with market segment and proposal managers to develop strategic pursuit plans and prepare compelling value propositions. Your role will involve reviewing customer specifications, participating in go/no-go decisions, ensuring timely responses, and positioning ABB’s offerings with competitive pricing and ROI justification.
You will also analyze customer needs and competitor offerings using general market intelligence to inform strategy and execution.
**Qualifications for the role**:
You hold a degree in Engineering, Technology, or Project Management (Bachelor’s or equivalent). Your entrepreneurial mindset, strong interpersonal and negotiation skills, and ability to collaborate effectively with both customers and internal teams are critical. You consistently seek win-win solutions and demonstrate excellent communication skills.
ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:
- Women
- Indigenous peoples
- Members of visible minorities
- Persons with disabilities
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