Manager, Sales Development

hace 2 semanas

Ciudad de México Zendesk A tiempo completo

Zendesk is looking for a Sales Development Manager that will develop, train and hire a highly driven and hardworking team of lead generation and lead qualification professionals The Sales Development team is the first interaction with prospective Zendesk customers and is key to the success of Zendesk

**Responsibilities**
- Hire, mentor and lead a team of Sales Development Reps
- Develop the sales, product and industry skills of each team member
- Empower team members through creative incentives.
- Regularly report on Team/Individual Results - Lead Quantity, Quality and Revenue.
- Work closely with Marketing on defining Campaign follow-up and reporting.
- Work closely with Sales Managers and Reps to ensure Lead Quality/Quantity and accurate follow-up.
- Identify and make recommendations for improvement in the areas of Process, Efficiency and Productivity.

**Experience**
- Outstanding time management and communication skills
- Experience leading and improving Sales Development critical metrics
- Running successful weekly and monthly team meetings
- Handling individual and management expectations (Managing Up)

**Requirements**:

- 5+ years in the Software sales, preferably in SaaS/Customer Support/Sales/CRM software
- Consistent results of 100%+ of quota achievement as an individual contributor
- 2+ Years management experience, with a consistent track record of building a great working environment
- Bachelor’s degree from an accredited University
- Must be fluent in English

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer.

LI-WO1

**About Zendesk - Champions of Customer Service**

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences — and we stick with it in our workplace. Over 6,000 employees worldwide have the flexibility and trust to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

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