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**_Every great story has a new beginning, and yours starts here._**
**_ Welcome to Warner Bros. Discoverythe stuff dreams are made of._**
**Who We Are **
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the_ creators_ bringing them to your living rooms and the _dreamers_ creating what’s next
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
**The Job**
**The Daily**
- Identify and facilitate resolution with customers for non-payment and providing guidance on complex issues for problem resolution including short-pay, credits and open invoices
- Communicate complex issues and effectively handle difficult customer invoicing requests to maximize productivity, payment resolution and effectiveness
- Maintain contact information and customer specific instructions for accounts in portfolio and assist with invoice delivery as needed
- Build effective global working relationships with internal and external clients, including BPOs
- Identify and facilitate improvements in the A/R and Billing processes through technology or procedural improvements
- Generate key KPI reporting as assigned by leadership for monitoring collections
- Maintain documentation for compliance reporting and audits
**The Essentials**
- Bachelor’s degree in Accounting or Finance or related field
- Experience in Peoplesoft Financials and SAP is required
- Experience in the Media Industry and/or Media Sales is preferred
- A working knowledge of Microsoft Office products (Outlook, Word, Powerpoint)
**How We Get Things Done**
**The Legal Bits
