Customer Service Rep

hace 23 horas

San Miguel de Allende, México TriMas Corporation A tiempo completo

**Customer Service Rep**

Company: Rieke de Mexico Manufacturing, S. de R.L.de C.V.

Primary Location: Calle Circuito Corral de Piedras, Manzana 1, Lote 16, San Miguel de Allende, Guanajuato, 37888, MEX

Employment Type: Salaried | Full-Time

Function: Customer Service

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

**Main Duties & Responsibilities**
The Customer Service Representative is primarily responsible for providing effective customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products and programs, as well as establish and maintain an excellent working relationship with customers and co-workers.

Primary Duties and Responsibilities:
Promptly process customer orders.
Respond to customer inquiries.
Place and expedite customer orders based on requirements.
Follow progress of orders through the plant in accordance with production schedules.
Anticipate delivery challenges and take appropriate correction action.
As required, contact Shipping and/or Production Supervisor in connection with special handling, availability of material, shortages and vendor delivery promises.
Provide necessary follow-up with the customer and initiate correspondence.
Assist in resolving pricing / invoicing questions and complaints.
Analyze individual solutions and take appropriate action to ensure the customer needs are met.
Access, update and maintain records for individual customer accounts.
Assist with the development and implementation of goals and plans of action consistent with management directives.

**Requirements**:
Excellent english oral and written communication skills.
Outstanding organizational skills.
Ability to clearly present concepts to customers.
Must be self directed and highly motivated
Ability to multi-task in a fast paced environment, work independently, and to train new and/or existing Customer Service Representatives when applicable.

**Qualifications**

Qualifications and Skills:
Bachelor’s degree in administration, International Relations Degree, or equivalent experience
3+ years of experience working as a Customer Service Representative
Excellent english oral and written communication skills.
Outstanding organizational skills.
Ability to clearly present concepts to customers.
Must be self-directed and highly motivated
Ability to multi-task in a fast-paced environment, work independently, and to train new and/or existing Customer Service Representatives when applicable.

  • Bilingual Customer Service Representative

    hace 22 horas

    San Miguel de Cozumel, México DME Service Solutions A tiempo completo

    **Company name**: DME Service Solution **Department**: Operations **Job title**: Customer Service Representative **Location**: Hybrid **Reports to** : Customer Service Supervisor **Country** : Monterrey, Nuevo Leon, Mexico - **We offer**:_ - _**Home office - **_including_ **the training **_ - _**The company will provide the equipment**_ - _**100% Paid...

  • Customer Service Rep

    hace 3 días

    Ciudad de México ICON A tiempo completo

    **Customer Service Rep** **Location: Mexico (Home-based or Office based)** **Working Hours**:Mon - Fri 9am - 17:30pm and covering night some shifts during vacation periods from 11:30am - 20:00pm. **Summary** Provides front line support to ICON Firecrest customers by providing product and service information; resolving product and service...

  • Sr. Customer Service Rep

    hace 2 semanas

    Ciudad de México Epson America, Inc A tiempo completo

    **Long Description**:**Principal Accountabilities**:- In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to:_**Customer Order Processing**- Managing orders from inception to customer delivery and communicate any exception to the involved teams. (Customers, sales rep, etc)- Processing CO...

  • Customer Service Rep

    hace 7 días

    Colonia Lomas de Chapultepec, México Quinio A tiempo completo

    Quinio es una empresa de tecnología que adquiere y construye marcas que venden a través de comercio electrónico. Nos apasionan los buenos productos y llevamos los mejores a los hogares latinoamericanos. Buscamos convertirnos en el vendedor de productos al consumo más grande en el ecosistema de e-commerce en Latinoamérica. Somos un equipo de operadores...

  • Customer Service Representative

    hace 7 días

    San Miguel de Allende, México Rieke LLC A tiempo completo

    Company: Rieke LLCPrimary Location: - Circuito Corral de Piedras Manzana 1, Lote 16, San Miguel de Allende, Guanajuato 37888 MEXEmployment Type: Salaried | Full-TimeFunction: Customer ServiceEqual Opportunity Employer Minorities/Women/Veterans/Disabled**Main Duties & Responsibilities****Position Summary**:Rieke Packaging specializes in the manufacturing of...

  • Customer Service

    hace 2 semanas

    San Mateo, México Quality Service A tiempo completo

    Empresa dedicada a servicios de logística se encuentra en busqueda de: - **"AGENTE DE SERVICIO A CLIENTE/CUSTOMER SERVICE"**_ - **Requisitos**:_ - Experiência en manejo de aplicaciones de geolocalización - 1 a 2 años de experiência en actividades de logística - Escolaridad mínima: Licenciatura trunca - Saber manejar auto estándar y contar con...

  • Customer Service Representative

    hace 4 días

    San Miguel de Allende, México Team By The Minute A tiempo completo

    Team by the Minute is looking for a customer service representative that can work remotely.We are looking for someone with call center or reception experience and an excellent attitude.Our agents answer calls from insurance agencies in the United States and transcribe each call.This is a full-time position working 8-hour shifts Monday through Friday.We also...

  • Customer Service Representative

    hace 7 días

    San Miguel de Allende, México Team by the Minute A tiempo completo

    Team by the Minute is looking for a customer service representative that can work remotely. We are looking for someone with call center or reception experience and an excellent attitude. Our agents answer calls from insurance agencies in the United States and transcribe each call. This is a full-time position working 8-hour shifts Monday through Friday. We...

  • Customer Service Representative

    hace 5 días

    Ciudad de México Lead A Venta A tiempo completo

    About the position **Position name**: Customer Service Rep **Reporting to**: TBD **Location/Travel**: Mexico. Compensation $1,000 - $ 1,300 (month) - Negotiable depending on experience Overview Our client, a global leader in cutting-edge optical design, manufacturing, and image processing technology, is seeking a detail-oriented Customer Service...

  • Customer Service Representative

    hace 4 semanas

    Estado de Jalisco, México KTek Resourcing A tiempo completo

    Position: Customer Service Representative (Portuguese) Location: Guadalajara MX Years of experience needed 2–4 Technical Skills: Implementing contract management best practices Development and support for accounts Forecast, update, and follow up with different departments. Specialized Supply Chain data management activities Manage of SAP/S4-EXCEL-OUTLOOK...