Coordinator - Bilingual (Spanish and English)

hace 1 semana

Colonia Polanco, México HSAC, LLC (HotSauce Technologies) A tiempo completo

Remote position for now. Will later have to report to an office.

**HotSauce Technologies is a fast growing global IT Services Company based in the United States (Atlanta, GA). We are the premiere provider of point of sale and credit card processing services in North America. As we expand our presence into Mexico City, we are looking to hire excellent team members to join our professional service/call center team.**

**So why should you join HotSauce?**

**It's the uniqueness of our culture. We are global, but our employees are also like family. We’re a stable 20+ year company, but with a hot young startup mentality. Our people have a zest for life; they work hard, but also play hard. All of our employees have stock options in the company, so they are not only just working for a paycheck, and can truly build for their future. In a nutshell we provide a career path, and not just another job, for individuals of excellence.**

**So if you are a smart, hard working team player looking for a company to build your long term career, we welcome you to join our family.**
- **Fluent in English and Spanish (written and spoken). Must be able to comfortably communicate with our US customers via phone**:

- **High school diploma or recent graduate of technical bachelor or engineering**:

- **Strong problem solving / troubleshooting skills**:

- **Positive attitude and works well with others**:

- **Prior call center and customer service experience is necessary**:

- **Naturally curious and eager to learn.**:

- **Training will be provided by our company**:

- **Organized and fluent in Microsoft Office and G-Suite**

**As a Project Coordinator, you'll be responsible for guiding our Agents and Merchants through the Implementation Process of their New POS System.**

**We're looking for professionals with excellent communication and organization skills who can build relationships with clients. Schedule appointments, shipment of equipment, and hire technicians to assist with the installation.**

**As well as manage our Implementation team schedule and assign appointments and provide thorough follow-up on each account.**

**We're looking for a professional with Customer Service experience, an outgoing and easygoing personality who can thrive under pressure, problem-solving, and multitasking skills, and a willingness to learn.**

**Compensation**:

- **13,000-16,000 pesos per month equivalent +**:

- **medical insurance subsidy**:

- **Company stock options**:

- **Opportunity to work in our other international offices in the future (US, Taiwan, Philippines)**:

- **20 days of paid time off per year**:

- **Annual company trip, and more**

Pay: $13,000.00 - $16,000.00 per month

Work Location: In person

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