Senior Associate, Catalog Operations

**About the Team**:
Our CPG Advertising & Promotions team operates at the intersection of e-commerce and advertising. We provide digital marketing solutions to help CPG brands advertisers reach DoorDash audiences. This role will be responsible for managing our internal and external infrastructure and tools that power client-facing business reporting.

**About the Role**:
The DoorDash CPG Ads team is**looking for an operator who is both customer and detail obsessed to join our CPG Ads team to help build and maintain our universal product catalog for our CPG partners. In this role, you will accelerate our CPG business by managing one of the most critical components of catalog strategy, which is a foundational part of our CPG Ads business.

Key responsibilities include:

- **Manage requests**:root cause and address all inbound catalog requests. Work closely with Sales team and catalog team to ensure requests are being addressed in a timely manner and correctly
- **Improve processes**: track common request themes and use this information to improve our processes
- **Collaborate with cross-functional partners**:You will partner with the Ads, Catalog, and product teams to prioritize work that unlocks advertising opportunities, supports CPG brand relationships, and expands the catalog.
- **Catalog rollouts**:partner with the catalog team to accelerate the adoption of catalog products. Aid in developing go-to-market strategies to aid in bringing these products to internal and external stakeholders

**You're excited about this opportunity because you will**:

- **Execute**:You are excited to provide best-in-class catalog management in order to improve the accuracy and coverage of the universal DoorDash Catalog
- **Partner**: You've worked closely with cross-functional teams and know how to evaluate and resolve catalog tasks with people who have varying degrees of catalog knowledge
- **Attention to Detail**: You have a knack for spotting inconsistencies and ensuring precision in every task. Your thorough approach allows you to catch errors before they become issues, and you take pride in delivering work that meets the highest standards of quality and accuracy

**We're excited about you because**:

- You have 3-4 years of experience in catalog operations or consulting; you have experience managing high quality processes, with excellent attention to detail
- Intermediate to Advanced Excel and/or SQL experience
- You are strategic and effective communicator
- your plans clearly meet expected business goals and are easy for others to follow
- You have a proven track record of hitting goals and succeeding in a complex and fast moving environment
- You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're just as comfortable thinking long-term.
- You act with urgency. Speed excites you. You are a self-starter. You have a bias for action and excel in a fast-paced, evolving business

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**About DoorDash**:
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

**Our Commitment to Diversity and Inclusion**:
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

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