Bilingual Virtual Receptionists for Law Practice

hace 2 semanas

Ciudad de México Unbottleneck® A tiempo completo

As the first point of contact, you will play a key role in creating a positive client experience. Your focus should be to ensure every caller feels comfortable, guided, and well-informed. In this role, you will handle a variety of receptionist and administrative tasks for the practice.

**PLEASE NOTE: Applications and Resumes must be submitted in English.**Submissions in Spanish will not be considered.**

**Key Responsibilities**
- Answer incoming calls, schedule appointments, redirect calls, or take detailed messages as needed.
- Respond to client inquiries and assist in resolving concerns or complaints.
- Gather and record the required information from callers.
- Prepare and manage outgoing mail.
- Update and maintain records and files.
- Provide general administrative and clerical support for the business.

**What We're Looking For**
- Fluency in both English and Spanish, with the ability to communicate naturally and professionally in both.
- Previous experience in customer service, reception, administration, or client-facing roles. (Legal experience is a plus, but not required.)
- Strong communication and interpersonal skills, with the ability to handle sensitive situations calmly and professionally.
- Comfortable gathering information, taking accurate messages, and relaying detailed information to clients or staff.
- Ability to stay organized while managing multiple calls, tasks, or requests at once.
- Professional, adaptable, and solutions-focused, especially when handling client concerns.
- Reliable, self-motivated, and able to work independently in a remote environment.

**Other requirements**
- Excellent WIFI (minimum 75 -100Mbps speed)
- Own laptop or desktop computer
- External Monitor
- Sufficient backup power supply for power outages
- Good quality headset with a built-in microphone
- Working hours are Monday to Friday (US Time Zones)

  • Bilingual Virtual Assistant for Law Firms

    hace 3 semanas

    México Virtual Staff LLC A tiempo completo

    **#PermanentWFH #Bestteamever #StayHomeStaySafe**We look for Bilingual Virtual Assistants to work with U.S law firms. That can provide support to their daily operations.**RESPONSIBILITIES**:- Schedule appointments with potential clients for a Case assessment.- Communicate with clients through SMS, E-mails, and phone calls.- Qualify prospective clients for...

  • Remote Case Manager/paralegal

    hace 2 semanas

    Ciudad de México Rebecca Kitson Law A tiempo completo

    Rebecca Kitson Law is hiring a bilingual Virtual Case Manager/ Paralegal Opportunity to work in our fast-paced immigration law firm with a high level of excellence. All employees are held to the high standards our firm culture promotes. Under the supervision of attorneys, case managers assemble family The work schedule follows ours, Monday-Friday...

  • Remote Legal Assistant

    hace 5 días

    Ciudad de México Rebecca Kitson Law A tiempo completo

    Rebecca Kitson Law is hiring a bilingual Virtual Legal Assistant Opportunity to work in our fast-paced immigration law firm with a high level of excellence. All employees are held to the high standards our firm culture promotes. Under the supervision of attorneys and case managers legal assistant will help assemble family The work schedule follows ours,...

  • Remote Intake Assistant

    hace 2 semanas

    Ciudad de México Rebecca Kitson Law A tiempo completo

    Rebecca Kitson Law is hiring a bilingual Virtual Client Services Intake SpecialistOpportunity to work in our fast-paced immigration law firm with a high level of excellence. All employees are held to the high standards our firm culture promotes. Must be able handle client and potential client interactions with exceptional customer service skills.Day to day...

  • Remote Intake Assistant

    hace 2 semanas

    Ciudad de México Rebecca Kitson Law A tiempo completo

    Rebecca Kitson Law is hiring a bilingual Virtual Client Services Intake Specialist Opportunity to work in our fast-paced immigration law firm with a high level of excellence. All employees are held to the high standards our firm culture promotes. Must be able handle client and potential client interactions with exceptional customer service skills. Day to...

  • Lyfe Law

    hace 3 semanas

    Ciudad de México Lyfe Law A tiempo completo

    Are you driven, competitive, and passionate about helping people? Join the Lyfe Law team!Lyfe Law, an innovative and rapidly growing law firm specializing in Personal Injury and Employment Law, is opening a new office in Mexico City. We’re seeking motivated Intake Specialists who are fluent in both Spanish and English, eager to make a difference by helping...

  • 04. Bilingual Paralegal for US Law firm

    hace 4 días

    Ciudad de México, Ciudad de México Stafi A tiempo completo

    Ready to grow your career from home? Your future begins here.Voxidea connects bilingual Latin American professionals to rewarding, fully remote opportunities with U.S.-based companies.We're hiring Bilingual Paralegals to assist attorneys with a variety of legal tasks, communicate with clients, and contribute to successful case management. Apply now What...

  • Remote Administrative Assistant

    hace 1 semana

    Ciudad de México Rebecca Kitson Law A tiempo completo

    Rebecca Kitson Law is hiring a bilingual Virtual Administrative Assistant! This position will include tasks to process scanned documents, assist with firmwide data entry projects including organizing client records, assistance in maintaining client database, and providing directed support with firm development projects. The position will also be cross...

  • Virtual Receptionist

    hace 2 semanas

    Ciudad de México New Frontier Immigration Law A tiempo completo

    Join the New Frontier Immigration Law team and help change the lives of 1 million undocumented immigrants in the USA. Our mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems. Are you ready to join one of the fastest-growing law firms in the US, where incredible...

  • Virtual Receptionist

    hace 4 semanas

    Ciudad de México New Frontier Immigration Law A tiempo completo

    Join the New Frontier Immigration Law team and help change the lives of 1 million undocumented immigrants in the USA. Our mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems.Are you ready to join one of the fastest-growing law firms in the US, where incredible...