Quality and Training Supervisor
hace 13 horas
**Job Information**:Department Name- Training & DevelopmentJob Type- Full timeService Now Ticket- INC Industry- CommunicationsModality- On SiteWork Experience- 1-3 yearsAssigned Recruiter ContactDate Opened- 04/21/2025City- TijuanaState/Province- Baja CaliforniaCountry- MexicoZip/Postal Code- 22010The Quality And Training Supervisor is responsible for overseeing and developing the organization's training team, ensuring that trainers are well-equipped to deliver effective, high-quality programs. This role focuses on maintaining training standards and efficiency, fostering a supportive environment to retain both trainers and trainees, and driving employee development initiatives that align with organizational goals.**Job Responsibilities and Functions**- Collaborate with managers and department heads to identify key areas for employee development.- Assist in developing instructional materials, including guides, presentations, and multimedia content.- Coordinate with trainers on program execution to ensure alignment with organizational standards.- Assess training program effectiveness using tests, surveys, and feedback.- Revise and improve training content based on data insights and feedback.- Maintain detailed records of training attendance, completion, and participant performance.- Oversee resource allocation to ensure efficient training delivery.- Keep informed on training and development trends to continually improve training methods.- Implement performance improvement plans for trainers as needed.- Identify and retain employees at risk of leaving the organization, implementing targeted engagement strategies.**Requirements**:- Bachelor’s degree (preferred)- Advanced proficiency in English- Computer skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint); LMS- knowledge is a plus- Minimum of 2 years of experience in a call center environment- Minimum of 2 years of experience in teaching or training roles- Service-oriented, organized, and problem-solving mindset**Benefits**:- Competitive weekly salary- Excellent location (Zona Río, Tijuana)- Legal benefits- Christmas bonus- Savings fund- Profit sharing (PTU)- Vacation days- Vacation premium- Extra paid days off- Private medical insurance and preventative care- Friendly work environment- Financing and discounts at local restaurants and coffee shops- Growth opportunities
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Quality and Training Supervisor
hace 13 horas
Tijuana, México Seguros Confie A tiempo completo**Job Information**: Department Name - Training & Development Job Type - Full time Service Now Ticket - INC1228068 Industry - Communications Modality - On Site Work Experience - 1-3 years Assigned Recruiter Contact Date Opened - 04/21/2025 City - Tijuana State/Province - Baja California Country - Mexico Zip/Postal Code - 22010 The Quality And...
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Training Supervisor
hace 2 semanas
Tijuana, México G Global A tiempo completoDescripción y detalle de las actividades **Position Overview**: The Training Supervisor is responsible for overseeing the design, implementation, and evaluation of training programs to enhance employee skills, productivity, and performance. This role involves managing a team of trainers, coordinating with department heads, and ensuring that training aligns...
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Training Supervisor
hace 2 semanas
Tijuana, México G Global A tiempo completoDescripción y detalle de las actividades**Position Overview**:The Training Supervisor is responsible for overseeing the design, implementation, and evaluation of training programs to enhance employee skills, productivity, and performance. This role involves managing a team of trainers, coordinating with department heads, and ensuring that training aligns...
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Quality Assurance and Training Specialist
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Tijuana, México Printful A tiempo completo**Quality Assurance and Training Specialist**- Right now is an incredible time to be a part of the Printful team._- We're building an ecommerce framework at a pace that allows us to keep adding new and exciting job positions month after month. As a company, we're ever-evolving and hungry for knowledge and talent. If you share our passion, it's time for you...
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General Training Supervisor
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Tijuana, México Mammotome A tiempo completoThis role manages Training team members in an assigned region/area to ensure the successful alignment and execution of Training strategies, initiatives, and processes. Responsible for all aspects of Training including the design, coordination, and deployment of role-based training. Focus on technical training such as Training Regulatory Compliance, STPS...
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Quality Assurance and Training Specialist
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Tijuana, México Printful A tiempo completoRight now is an incredible time to be a part of the Printful team. We're building an ecommerce framework at a pace that allows us to keep adding new and exciting job positions month after month. As a company, we're ever-evolving and hungry for knowledge and talent. If you share our passion, it's time for you to join our team of creators. The Quality...
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Training And Qa Coordinator
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Tijuana, México Tri Source De Mexico A tiempo completoQualifications:- Minimum 2 years Call Center Experience.Experience as a call center/QA trainer is preferred- Must be proficient with Microsoft Office products (Word, PowerPoint, and Excel)- Strong experience in technical equipment set-up (phones, laptops, projection equipment)- Demonstrated understanding and implementation of quality assurance regulations,...
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Training Supervisor
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Document and Training Specialist
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Tijuana, México BD A tiempo completoJob Description SummaryBe part of BD, one of the world's largest medical technology companies, advancing the world of healthcare by improving medical discovery, diagnosis and healthcare delivery. We have more than 65,000 employees in 80 countries, working in manufacturing plants, sales offices, laboratories, corporate offices, among others. We have a global...
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Quality Supervisor
hace 3 semanas
Tijuana, México findojobs A tiempo completoDescripción y detalle de las actividadesResponsibilities: -Responsible to create Quality IDL strategies for Business Improvement and Cost Savings Projects.-Responsible to manage QC and Training processes.-Responsible to manage and supervise Quality IDL personnel -Manage and Supervise IDL Quality activities and proper resources to provide production...
