IT Helpdesk Technician

hace 1 semana

Saltillo, México Workplace Options A tiempo completo

**IT Helpdesk Technician**

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.

Workplace Options have an exciting opportunity for a qualified IT Helpdesk Technician to join our team in Monterrey, Mexico. This would be a hybrid position with a mixture of home and office working days.

**Responsibilities**:

- Analyzing, installing and configuring Windows XP, 7, 8.1, and 10 operating systems.
- Network performance, troubleshooting problems and maintaining systems.
- Building and deploying system images using tools like WDS.
Purchasing software, hardware, phone and other IT supplies.
- Inventory management of software licenses, software, hardware, and other IT equipment.
- Monitoring network to ensure network availability to all system users and performing necessary maintenance to support network and phone system availability.
- Moving IT equipment as per need.
- Working as a backup of other team members if required. And work as per on-call rotation.

**Requirements**:

- Experience in Windows server setup/install/management advantageous.
- Fluent written and spoken English.
- Willing to work on evening shifts.
- Exposure to Windows servers and server hardware.
- Experience working with automated dialing systems preferred
- Experience in Microsoft Office/Office 365 troubleshooting.
- Familiar with Microsoft AD.
- Exposure to backup devices and tools.

**Benefits**:
Competitive benefits package offered.

  • IT Helpdesk Analyst

    hace 2 días

    Saltillo, México Grupo Prodensa A tiempo completo

    Nelson Global Products Requests**:IT Helpdesk Analyst.**- **Responsibilities**:_- Review and validate incoming and outgoing data files; perform internal analysis and reporting on specific business processes and procedures.- Work within a variety of systems and tools to diagnose, triage, communicate, and report on processes within internal and external...

  • IT Helpdesk Analyst

    hace 2 días

    Saltillo, México Grupo Prodensa A tiempo completo

    Nelson Global Products Requests**:IT Helpdesk Analyst.** - **Responsibilities**:_ - Review and validate incoming and outgoing data files; perform internal analysis and reporting on specific business processes and procedures. - Work within a variety of systems and tools to diagnose, triage, communicate, and report on processes within internal and external...

  • IT Technician

    hace 7 días

    Saltillo, México Qualfon A tiempo completo

    DESCRIPTIONWe are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality.Main Objectives and duties:1. Maximum access/availability for all desktops- Maintains daily monitoring and preventive maintenance to maintain desktop performance- Performs daily inventory for all IT...

  • IT Technician

    hace 1 semana

    Saltillo, México Qualfon A tiempo completo

    DESCRIPTION We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. Main Objectives and duties: 1. Maximum access/availability for all desktops - Maintains daily monitoring and preventive maintenance to maintain desktop performance - Performs daily inventory for all IT...

  • IT Helpdesk Analyst

    hace 2 semanas

    Saltillo, México Grupo Prodensa A tiempo completo

    **IT Helpdesk Analyst** **Responsibilities**: - Review and validate incoming and outgoing data files; perform internal analysis and reporting on specific business processes and procedures. - Work within a variety of systems and tools to diagnose, triage, communicate, and report on processes within internal and external business units. - Develop...

  • IT Helpdesk Analyst

    hace 2 semanas

    Saltillo, México Grupo Prodensa A tiempo completo

    **IT Helpdesk Analyst** **Responsibilities**: - Review and validate incoming and outgoing data files; perform internal analysis and reporting on specific business processes and procedures. - Work within a variety of systems and tools to diagnose, triage, communicate, and report on processes within internal and external business units. - Develop...

  • It Helpdesk Analyst

    hace 3 semanas

    Saltillo, México Prodensa A tiempo completo

    Nelson Global ProductsIT Helpdesk Analyst**Responsibilities**:Review and validate incoming and outgoing data files; perform internal analysis and reporting on specific business processes and procedures.Work within a variety of systems and tools to diagnose, triage, communicate, and report on processes within internal and external business units.Develop...

  • IT Helpdesk Analyst

    hace 4 semanas

    Saltillo, México Prodensa A tiempo completo

    Nelson Global ProductsIT Helpdesk Analyst**Responsibilities**:Review and validate incoming and outgoing data files; perform internal analysis and reporting on specific business processes and procedures.Work within a variety of systems and tools to diagnose, triage, communicate, and report on processes within internal and external business units.Develop...

  • IT Helpdesk Analyst

    hace 2 semanas

    Saltillo, México Prodensa A tiempo completo

    **Responsibilities**: Review and validate incoming and outgoing data files; perform internal analysis and reporting on specific business processes and procedures. Work within a variety of systems and tools to diagnose, triage, communicate, and report on processes within internal and external business units. Develop informative, actionable and repeatable...

  • IT Service Desk Support Specialist

    hace 7 días

    Saltillo, México Prodensa A tiempo completo

    Empresa líder mundial de giro automotriz se encuentra en búsqueda de profesionales para el área de sistemas.**Requisitos**:Licenciatura/ Ingeniería terminada con Título / CédulaInglés Intermedio avanzado (INDISPENSABLE)- 2 años de experiência.- Sistemas operativos basados en Windows, aplicaciones de Microsoft Office y otros paquetes de software.-...