Remote Transportation Tracker

**NOTE: Before applying, ensure you are comfortable with the following**:

- Can work on any US hours (CST).
- Comfortable being in a rotational shift depending on business needs
- Using Hubstaff throughout shift
- Being in the zoom throughout shift (start to end)

**Ready to Take the Next Step in Your Logistics Career?**
**Advance Your Career in Logistics with AJG Transport**

**Position Highlights**
- 7 AM - 5 PM / 3 PM - 1 AM / 11 PM - 9 AM (San Antonio Texas Time):
Paid training is provided upon successful completion.

**Key Responsibilities**
- Maintain an efficient remote working environment by organizing digital workspaces and assisting associates in optimizing procedures.
- Develop and implement remote work policies and standard operating procedures to improve workflow.
- Sort and distribute internal and external communications promptly using Telegram and other communication tools.
- Maintain open lines of communication with drivers, customers, and team members via Zoom for updates and problem-solving.
- Create, update, and maintain accurate digital records in Excel and Loadstop, ensuring data integrity and validity.
- Track and trace shipments using Samsara and Loadstop, providing real-time updates on load statuses.
- Plan and dispatch routes for drivers, ensuring efficient load delivery and pickup schedules.
- Monitor driver progress and make real-time adjustments to routes as necessary to optimize efficiency and meet customer deadlines.
- Utilize Samsara and Loadstop to track and trace loads, ensuring timely delivery and adherence to schedules.
- Provide accurate and timely updates to customers regarding load statuses and potential delays.
- Schedule and coordinate virtual meetings and appointments, ensuring all participants are informed and prepared.
- Use Zoom to facilitate virtual meetings, maintaining a high level of communication and coordination.
- Monitor digital tools and software levels, coordinating with IT to handle any shortages or technical issues.
- Ensure all necessary digital tools and resources are available for efficient remote operations.
- Generate and deliver detailed reports to customers regarding load statuses, delivery times, and any issues encountered.
- Maintain regular communication with customers to provide updates and address any concerns promptly.
- Proactively identify and resolve remote work-related malfunctions and respond to requests or issues from drivers, customers, and team members.
- Coordinate with other departments to ensure compliance with company policies and to facilitate smooth remote operations.
- Maintain trusting relationships with suppliers, customers, and colleagues through consistent and transparent communication.

**What You’ll Need**
- Min 50 Words-Per-Minute Typing Speed
- Proven experience as an office assistant, or in another relevant administrative role
- Proficiency in MS Office, Knowledge of OneDrive & Google Applications
- Working knowledge of office equipment
- Willing to use Hubstaff throughout shift
- Able to be on a consistent Zoom video Meeting with the Team to collaborate and learn
- Thorough understanding of office management procedures
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Logistics Experience Recommended, but not required
- Hustler Mentality REQUIRED

**What We Offer**
- A collaborative, team-oriented work environment
- Opportunities to develop skills and grow your career in logistics
- Recognition for your contributions to operational excellence

This position is a lifestyle that is unlike usual operations, the team is tight-knit and executes as such with the goal of decreasing operational driver error throughout their time online. AJG executes with this in mind when it comes to the growth and development of each operator, you will learn everything immediately before executing operations throughout the workweek. All of the tools you need to be successful will be provided, but this also requires chasing excellence fervently and we would require it consistently as it takes that type of charisma and drives to increase your own capacity for success and responsibility. But take this final thought in mind, you are paid according to your value, if you become someone the team can depend on you will be treated as such and paid according to that value which is the AJG Guarantee.

**Ready to join our team and make an impact?**

Pay: From $80.00 per hour

Application Question(s):

- What is your Typed Words-Per-Minute? Take a quick exam in TYPINGTEST.COM and paste the link of the results here. (Applicants that do not provide typing test result will not be entertained)
- Can you share how you approach unexpected challenges, such as shipment delays or driver issues, to ensure operations continue smoothly and customer expectations are managed?
- This role requires keeping records updated in systems like Excel and Loadst