Learning and Development Specialist
hace 7 días
**About Us**: - Delta Express is a multicultural logistics company providing transportation services in the United States, Mexico and Canada. We help our customers save time and money while ensuring the best possible service. We create value for our customers by consistently providing customized, integrated services through our integrated international network._ **We offer you**: - Base salary (in USD) - Overtime pay - Vacation of 10 days per year - Opportunity for growth within the company - Free English classes and corporate training - Best office location: San Pedro Garza Garcia, Nuevo Leon - Pleasant work environment and friendly international staff - Training at the company's expense - Unlimited opportunities for your development in our (your) company - Comfortable and modern office; delicious coffee and fruit in the mornings - Before you start working with us, we invite you to get to know us at the _"Welcome Day"_. **What will you do?** - Proactively identify gaps in training within teams by communicating with local stakeholders, and institute targeted interventions to drive increased efficiency and quality; - Plan, develop, adapt and implement educational programs: training, seminars, presentations; - Conduct evaluations to identify areas of improvement in training, as well as monitor its performance and response to; - Develop deep expertise in how the company works; - Ensure teams have timely updates and information on correct procedures; - Improve educational products by conducting workshops, individual training sessions, and creating content for the e-courses; - Be the face of new hires; - Support and mentor new hires as well as employees, create the needed atmosphere in team; - Report on work progress; - Coaching of new commers and existing employees both in the area of customer service and logistics; - Deliver, and constantly update and improve onboarding and refresher training using LMS tools. **Who are you?** - Bachelor's degree in Pedagogy, Psychology, Logistics, International Relations, or related fields. - Experience in education and/or training (is a plus) - Experience in the use of modern teaching methods - Experience in e-learning software (will be highly valued) - English level: Intermediate - Advanced (required) - Spanish level: Native - Excellent communication skills - Service mentality, like to help people - Empathetic, inclusive, curious, creative, friendly and proactive - Outgoing, self-motivated and willing to create a positive impact on people through trainings and courses - Constant professional and personal growth - Multitasking and stress tolerant - Excellent organization, attention to detail and time management skills - Able to take full responsibility for what happens in your life and environment - Able to encourage and motivate others to achieve high performance **Salary**: $13,000.00 - $14,000.00 per month **Language**: - English (required)
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