Empleos actuales relacionados con Associate Technology Support Representative - Desde casa - MillerKnoll
-
Bilingual Technical Support Representative
hace 4 semanas
Desde casa, México SmartBarrel.io A tiempo completo**Job Title: Bilingual Technical Support Representative****About the Role**We are looking for a **Support Representative** to join our team in Mexico and provide assistance to our customers. In this role, you’ll be the first point of contact for users, helping them resolve technical issues, answering questions, and ensuring a smooth customer...
-
Bilingual Technical Support Representative
hace 2 días
Desde casa, México SmartBarrel.io A tiempo completo**Job Title: Bilingual Technical Support Representative** **About the Role** We are looking for a **Support Representative** to join our team in Mexico and provide assistance to our customers. In this role, you’ll be the first point of contact for users, helping them resolve technical issues, answering questions, and ensuring a smooth customer...
-
Sales Representative
hace 3 semanas
Desde casa, México Wireless Support A tiempo completoRockstar Telemarketing Sales Rep. Do you have what it takes?Are you a Rockstar Telemarketing Agent that can do what it takes to make things happen?Are you good at sales and can setup meeting for our sales reps over the phone?Do you have experience in Telecom industry?Provide us with the following:1) A recording with your voice talking about what you like to...
-
Helpdesk Associate
hace 1 semana
Desde casa, México NTT DATA A tiempo completoWe are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. Requirements: - Availability to work 45 hours per week - Advanced English - Looking to work in IT Environment - 6 months...
-
Customer Support Representative
hace 2 semanas
Desde casa, México Beta Analytic Inc. A tiempo completo**Company Overview**SGS Beta focuses on delivering high-quality, fast-turnaround laboratory testing services to clients across multiple industries. These include archaeology, geology, hydrology, climate science, water quality, renewable energy, bio-based materials, and natural products.Our core mission is to support scientific advancement and responsible...
-
Customer Support Representative
hace 2 semanas
Desde casa, México Beta Analytic Inc. A tiempo completo**Company Overview** SGS Beta focuses on delivering high-quality, fast-turnaround laboratory testing services to clients across multiple industries. These include archaeology, geology, hydrology, climate science, water quality, renewable energy, bio-based materials, and natural products. Our core mission is to support scientific advancement and responsible...
-
Customer Support Associate
hace 2 semanas
Desde casa, México Intellect A tiempo completoWe are looking for a Customer Support Associate to assist our customers with technical problems and other general concerns when using our products and services. Customer Support Associate responsibilities include resolving customer queries, recommending solutions, guiding product users through features and functionalities, and other associated duties. To be...
-
Customer Support Associate
hace 2 semanas
Desde casa, México Intellect A tiempo completoWe are looking for a Customer Support Associate to assist our customers with technical problems and other general concerns when using our products and services. Customer Support Associate responsibilities include resolving customer queries, recommending solutions, guiding product users through features and functionalities, and other associated duties. To be...
-
Associate Tech Support Specialist
hace 2 semanas
Desde casa, México Solera A tiempo completoThe RoleWe are on the hunt for an experienced Associate Technical Support Specialist who ranks in the top quartile among their peers. Someone who has a highly competitive and entrepreneurial mindset that is wired with a team-first attitude, has no problem rolling up their sleeves to execute their missions, and can modulate between leading and following as...
-
Business Support Associate
hace 1 semana
Desde casa, México TP-HEALTH A tiempo completoWe are seeking a motivated and results-driven individual to join our team as a Business Support Associate. In this role, you will be responsible for assisting with business activities and managing day-to-day operations tasks. You will work closely with the management team to help ensure efficient operations and closing the day-to-day Support tickets.**Key...
Associate Technology Support Representative
hace 2 semanas
Why join us?
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
The Associate Technology Support Representative is an entry-level position responsible for providing first-line technical support and assistance to end-users within the MillerKnoll organization. This role focuses on handling basic IT inquiries and troubleshooting while developing the foundational skills needed to grow into a Technology Support Representative role.
Key Responsibilities:
- Log and categorize user inquiries in the ticketing system, ensuring accurate documentation of reported issues.
- Resolve common hardware, software, and network-related issues following established procedures.
- Assist users with basic tasks, such as password resets, account unlocks, and software installations.
- Escalate complex issues to Primary, Senior Support Representatives or higher-level support teams as needed.
- Deliver excellent customer service by maintaining a professional and helpful demeanor during all interactions.
- Follow up with end-users to ensure issues are resolved to their satisfaction.
- Contribute to maintaining an up-to-date knowledge base by documenting solutions to common issues.
- Participate in training sessions and workshops to improve technical knowledge and service skills.
Essential Skills and Experience:
- Familiarity with Microsoft Office products, Windows operating systems, and basic IT concepts.
- Strong communication and interpersonal skills, with a focus on customer service.
- Organizational and time-management skills to handle multiple tasks and prioritize effectively.
- Ability to follow instructions and learn quickly in a fast-paced environment.
- Basic troubleshooting skills and a willingness to grow technical expertise.
- Familiarity with ticketing systems (preferred but not required).
Who We Hire?
Simply put, we hire everyone. HermanMiller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
.
