Helpdesk Analyst- Portuguese

hace 12 horas

Guadalajara, México NTT DATA A tiempo completo

**Req ID**: 354333

We are currently seeking a Helpdesk Analyst to join our team in Guadalajara, Jalisco, Mexico.

DATA, Inc. currently seeks a Helpdesk Analyst - Full Time - to join our team in Guadalajara.
Location: Guadalajara, Jalisco. Mexico.

Helpdesk Analyst - Full Time
- Requirements:

- Availability to work 45 hours per week
- Interest in working any shift
- Advanced Portuguese and Spanisho Looking to work in IT Environment
- 6 months of experience in Customer Service
- We Offer:

- Competitive salary
- Grocery Tickets - 12% of base salaryo 30 days of Christmas bonuso 12 days of vacations
- 50% Vacation bonus
- Savings Funds
- 5 personal days per year
- Medical insurance (You and your family)
- Life insurance
- Dental Insurance
- Discounts with selected Optics
- Opportunity to grow in the company
- Activities
- General L1 support for hardware and MS Office packages
- Document troubleshooting steps and detailed description of the customer incidents and
requests
- Applies diagnostic techniques to identify problems, investigate causes and recommend
solutions to correct failures

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

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