Customer Service Representative
hace 1 semana
Job Description:
Customer care Agent
**Skills**:
- Excellent English and Spanish communication skills
- Proven Customer Support experience or experience as Client Service Representative
- Ability to appreciate the customers perspective showing empathy.
- Active listening to fully engage the customer with their concerns.
- Ability to multi-task
- Computer and online navigating capability to multi-task during customer interactions with multiple systems and resources
- Understand policies and procedures and communicate them professionally to the customer.
- Acknowledging and resolving customer complaints/concerns
- Listen to customers’ concerns, maintain a positive attitude and calmly respond to customers’ complaints, issues and questions
- Resolve customers’ concerns and answer customers’ questions to your best ability
- Able to manage stressful situations in customer Service
**Requirements**:
- Minimum High school Diploma
- Minimum 06 months of Customer Service Experience
- Advanced English Proficiency
- Full time schedule availability
Pay: $16,836.23 - $21,000.00 per month
Application Question(s):
- WILLING TO WORK FULLY ONSITE
**Experience**:
- Customer service: 1 year (required)
**Language**:
- FLUENT English (required)
Work Location: In person
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