Lead Os and Cloud Engineer

hace 2 semanas

México NTT DATA A tiempo completo

**Req ID**: 305501

We are currently seeking a Lead OS and Cloud Engineer - UNIX/Linux to join our team in Remote, México (MX-MEX), Mexico (MX).

Thorough technical knowledge of Linux/UNIX/AIX platforms (Ubuntu, RHEL/SuSE). Must be able to demonstrate deep technical troubleshooting and problem-solving skills. Expertise in UNIX heterogeneous platform environments, including Clustering, Backup operations, Patching and Activation, Technical skills in Network components are preferred (DNS, DHCP, TCP). Good fundamentals and technical hands-on experience in Linux/UNIX/AIX troubleshooting. Willingness to develop strong competencies in Linux/UNIX/AIX platform support. Knowledge of Shell scripting / Python/Ansible will be a plus. Excellent understanding of ITSM\ITIL processes and certification will be added advantage. Good communication, team building, and interpersonal skill are mandatory. Knowledge and experience in Migration methodologies and Migration tools like Double Take and other related industry-wide deployment/migration tools. Knowledge in Linux VHS V2V - Vmotion and Solaris Zones migration from SHS to SHS is preferred, Solid understanding of cloud computing, networking, and storage principles with a focus on AWS. Azure experience is a plus.
- Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms.
- Shell scripting and automation experience is a plus.
- Fundamental understanding of emerging technologies, including Containers and PaaS solutions
- Able to work on On-Call rotations
- Able to work independently in a project scenario.
- Experience handling P1/P2 calls and escalations
- Able to write quality KB articles, Problem Management articles, and SOPs/Run-books
- Passion for delivering timely and outstanding customer service
- Able to Help L1 staff in support
- Great written and oral communication skills with internal and external customers

Basic Qualifications:

- 7+ years of overall operational experience
- 3+ years of AWS/Azure experience
- 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model

Preferred Certifications:

- AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications
- Azure Administrator Associate/Solution Architect Certifications
- GCP Cloud Engineer

LI-LATAM

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