Us Spare Parts Supervisor
hace 4 días
**US Spare Parts Supervisor**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
As US Spare Parts Tender Supervisor in the Process Automation Business, you will supervise the local US Spare Parts Tender Team, whom are the sales organization/customers support in determining the most technically appropriate and cost-effective solutions and prepare technical descriptions of the applied products and technology to support the proposal process Serve as a key technical resource in the assigned area. Also, you will be responsible for reports team’s KPI and process improvement.
**This position reports to**:
Local/Hub Business Unit Manager
**Your responsibilities**:
- Coordinating and supervising the information flow around US Spare Parts Specialist activities.
- Managing all required reporting and documentation and overseeing the timely registration of necessary data in the system.
- Working with other ABB units and teams to harmonize biding activities and maximize response time to customer requests.
- Identifying key improvement opportunities in the offer processes.
- Resolves issues following established procedures, monitors and summarizes progress of each order/sale, and manages multiple orders/sales at a time.
- Supervise offers technical advice with regard to ABB products.
**Your background**:
- Bachelor’s degree in Business Administration or related field.
- 5+ years of experience in a procurement area, customer service/call center operation or quotes.
- Experience in SAP.
- A collaborative, solution-focused approach, and strong written and spoken communication skills.
- A proactive way of working to serve customers with a “can-do” attitude.
- Valid Passport and visa.
- Advanced English.
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